Endeavour Fires Roxby Inset Electric Fire, Chrome Trim and Fret

My wife and I have been looking on-and-off for a long time for an electric inset fire with a flame effect that we could live with. We found some quite high priced fires with effects that looked good in stills and videos on the internet, however disappointment always followed when viewing them in showrooms so we decided we would buy a cheap fire to tide us over for a couple of years by which time flame effect technology would hopefully have improved. I went onto the internet and stumbled across the Roxby fire, the good reviews and low price making it worth the risk to buy 'blind'. We would have preferred buying from a showroom, though their overheads would have made it more expensive of course. I placed an order on a Wednesday night and the fire arrived on the Friday morning. We tried the fire free-standing on the hearth and were absolutely delighted with it. The flame effect is as realistic in any of its four modes as on the more expensive fires we'd looked at, and is enhanced by the red glow in the inter-spaces between the 'coals'. In fact the flame effect is far more realistic than the photo suggests. The fire surround is obviously made of sheet metal, not cast like some of the high-end ones, but it is well formed and looks good, though understandably not as solid looking as on some fires costing two or three times the price. The remote control is comprehensive and quite fun to use, though care has to be taken to aim it straight at the fire otherwise the LCD display on the control can show a change that hasn't actually happened at the fire. Also pleasing is the flame effect not degrading much when viewed at an acute angle, unlike at least one of the more costly fires we looked at. The noise level in heating mode is rather prominent, especially in an otherwise quiet environment or when listening to music, but we find it acceptable as the fire is not our main heat source and will rarely be used for heating. (We haven't listened to the noise level from other fires so don't know how it compares, however our son-in-law says it's about the same as on their Burley fire.) The flame effect fan is barely audible even in a quiet room, only being heard if deliberately listened for. I did come across a problem, not severe enough to warrant loss of a star but sufficient to hamper the easy installation that I'd anticipated... There wasn't room for the cable to pass between the side of the fire and the stainless steel moulding around our fireplace recess. I sent a question to Endeavour Fires and received a very pleasant and helpful reply email within 30 minutes ( though I didn't in the end use the method we discussed). I drilled an 8 mm hole through the fireplace right next to the moulding and just above the hearth. I then cut the moulded plug off the cable and, with the fire standing just outside the recess, passed the cable through the hole and fitted my own plug. The fire then went into place very easily. Though it doesn't say in the installation leaflet, there's provision below the fire to re-route the cable exit from the right-hand side to the left-hand side. This gives a bit more available cable length if your mains socket is on the left of the fireplace.

Super fire with lovely coal effects, would enhance any living room.

Very pleased with this fire - easy to fit. I like the flame effects, warms very quickly or just have the lights on, and the height of the flame effect is controllable. Only given 4 stars as a few niggles - remote is fiddly, the beep when you send instructions to the fire gets a little tiresome, and the fan is a bit loud. However, would not say that this should put you off buying it - it looks good and has good function for the price.

This is the second one I have bought as I am so delighted with the fire. Very realistic and gives the rooms a truly homely finish. Very quiet and a real bonus having the the very comprehensive remote control. Fits into the fire surround beautifully. Don't hesitate to buy.

excellent product easy to fit

The best thing since sliced bread that I ever purchased, totally love it the flame effect is so realistic has a low noise level when the fan is running and is so cosy

We have spent the last week looking round fire shops looking for a suitable electric fire and found the prices to be between ~£395 and £700. I might have paid the £395 but didn't really find one we liked then i saw this Roxby. I was sceptical at first but read most of the reviews so decided to give the Roxby a try. I ordered it in the afternoon and it arrived at 11am the next morning. It was well packaged and had it fitted in about ten minutes. The remote instructions are basic but easy to follow. I switched it on and it struck up straight away once I had the 'N' in the top right corner of the screen and pressed the heat on. I was surprised how much heat came out of it and found it to be equal to the mid setting on our gas fire. The room temp was 15 degrees so I set the fire to 18' which it reached in about half an hour, it then reduced power and kept the room temp at 18 ocassionally switching off altogether. There is a fan which you can hear but not too loud and I couldn't hear it at all with the TV on watching snooker. The remote shows the room temp and the fire temp all the time so you can monitor it. There are several flame effects to pick from but I couldn't really tell much between them. The one I chose is the strongest and in the video. It is pretty realistic and as good as the one's we saw in the shops.. Overall we are delighted with the fire and especially at the price. We did find a draught coming down the chimney so I went on the roof ( bungalow) and put an upturned 8" plant pot filled with gravel so it doesn't blow off into the inside of the chimney pot, it was a good tight fit. I am going to take the fire out in a day or two and fit some form of insulation to the back of it to prevent any heat loss. Our lounge is 15' x 18' and with the central heating on low we found the Roxby boosted the heat to a nice comfortable level on a cold night wike it was last night.

Fire does the job replacing my gas fire inside my surround. Just a little cleaning up of the surround cement for fixing but it looks good and does what is says in the user guide.