LONGER Ray5 Laser Engraver and Cutter Machine, 40W Laser Cutter 385×385mm

This was the very first laser I ever purchased and I am still a newbie, but this has been very good! I am very pleased with this laser. It has taken me a bit of time to get used to but most of that is with the programs to use the laser, not the laser itself. It was very easy to assemble as well. I would recommend this laser.

Works well.

I was really excited to get this machine but very disappointed in it when it arrived. I am not an expert with laser machines but I own 2 other diode lasers and a fiber laser and use Lightburn Software with them all. Every time I connected the machine to Lightburn it would send an alarm. I would have to go into the touchscreen and unlock the alarm. When trying to home the laser head would travel to the right even though I have it set as the lower left for home. It would travel to the right, change direction when it hit the limit to the right, travel about half way back to the left and then error out because it did not hit the limit switch. I tried engraving an image of a leaf. It would not make the y axis moves correctly and basically squish the leaf almost into a vertical line. I am not sure if the machine is defective (instructions are of little value) but after many hours of troubleshooting I am done with it. If this was a $200 machine I could understand having to invest more time into it but for a $700 machine that says it works with Lightburn, I am not fixing all the manufacturers issues for them. For $700 I expect to assemble, minor config with software and be up and running. The instructions reference a focusing tool that appears to slide in place from inside the laser housing. I am not sure what they are talking about as my machine does not have this. It did not come with any tools for focusing. I am returning the machine.

Good product, laser burn is a must have program to go along with this, which is currently ninety nine dollars. I like the screen on the control unit. But unfortunately, mine only showed the logo after a few days. Return policy is great. I did return my unit and ordered a new one. Customer service is hard to get a hold of but they do have an ai chat that works pretty well.

Impressive machine, I ordered the laser engraver the longer rotary machine 2 17 inch honey comb cutting boards the air pump (make sure you order the pump that plugs directly to the engraver it’s expensive but software control so worth) and the Y axis extension kit. It was actually fun to put together. I had an issue increasing the work area with the software, but after emailing the company the send me new firmware and program to flash the right away and had my issue fixed right away. And alright completely multiple projects with it, happy with the purchase. I post it a short video in the bottom corner you can see a small circle that was cut without the air pump and you can see how much cleaner everything else looks with the pump on.

Started out with a tay5 10w. Used it for a year then upgraded to this. It is continue power. It’s also a lot louder as the laser head unit has a powerful cooling fan that is very loud. I also added the air assist. $ well spent as it reduces the burn area.

Love this machine, I use lightburn with it. So worth the money.

Bought 4 lasers at nearly the same time. Xtool D1's and Longer Pro's. The Longer was less expensive but outperformed the competition 3-1. The quality of the burn was excellent and the detail without a doubt much better. The customer service team is quick to respond to any questions which is great. If you use these units in business you need quick response and not some runaround. The detail of the burns is great. The flag you see has stars that stand out and the stripes also. My customers are always totally amazed at the quality.