It will lock and unlock several times when i put my fingerprint or code in to unlock. Why is that?

It happens when the latch and strike are misaligned. Please make sure the bolt hole on the door frame is at least 1 inch deep, so that the bolt can be fully extended. Please check if the door can be closed properly, the deadbolt should not impact the strike or door frame on the door frame side, it should go directly into the hole properly. If above infor doesn't help to solve the issue, please contact our customer service.

How do you unlock the door with a finger print? I follow the instructions to add my fingerprint, but the door is not unlocking

To unlock your door with fingerprint, please place your finger on the pad directly. Please refer to the video to see if your fingerprint has been added successfully. Keep your finger dry and clean will help to unlock more accurately.

When pressing the lock button, why does the deadbolt go in and out 3 times sometimes before actually locking?

It happens when the latch and strike are misaligned. Please make sure the bolt hole on the door frame is at least 1 inch deep, so that the bolt can be fully extended. Please check if the door can be closed properly, the deadbolt should not impact the strike or door frame on the door frame side, it should go directly into the hole properly. If above infor doesn't help to solve the issue, please contact our customer service.

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Veise KS02B Fingerprint Door Lock with 2 Lever Handles, Matte Black | Zinc Alloy Handle Set, Auto Lock, Anti-Peep Codes, 2 Keys, Keyless Entry Deadbolt, Electronic Back-Lit Keypad, for Front Door

Veise KS02B Fingerprint Door Lock with 2 Lever Handles, Matte Black | Zinc Alloy Handle Set, Auto Lock, Anti-Peep Codes, 2 Keys, Keyless Entry Deadbolt, Electronic Back-Lit Keypad, for Front Door

Product ID: 525958198

Details

Brand
Veise
Item dimensions L x W x H
5.35 x 6.22 x
Lock Type
Biometric
Material
Aluminum Metal
Special Feature
Anti-Peeping

💧IP54 waterproof & weatherproof

🔐4 versatile unlock modes

⏱️0.3s fingerprint unlock speed

¥35958

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Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🔒 Unlock the future of home security—fast, smart, and effortlessly sleek.

NEXT LEVEL SECURITY - Anti-peep code protection and ANSI/BHMA Grade 3 certification keep your home fortress secure against prying eyes and forced entry.
LIGHTNING FAST ACCESS - Unlock your door in under 1 second with AI-powered fingerprint recognition—never fumble for keys again.
ALL INCLUSIVE ENTRY MODES - Support for 20 fingerprints, 20 passcodes, 2 physical keys, plus one-time temp codes—perfect for family, guests, and service providers.
BUILT TO LAST WEATHER ANY STORM - Durable zinc alloy handles, tested for 200,000 cycles, and IP54 waterproof rating ensure premium performance indoors or out.
EFFORTLESS AUTO ONE TOUCH LOCKING - Set auto-lock timing or lock instantly with a simple press—seamless security that fits your busy lifestyle.

The Veise KS02B Fingerprint Door Lock combines cutting-edge biometric technology with robust ANSI/BHMA Grade 3 security standards. Featuring ultra-fast 0.3-second fingerprint recognition, multiple access modes including anti-peep passcodes, and durable zinc alloy handles, this matte black lock is designed for modern homes seeking convenience without compromising safety. Weatherproof and easy to install, it supports up to 20 users and offers advanced features like auto-lock, vacation mode, and silent operation, backed by a 2-year warranty and dedicated US customer support.

Specifications

ASIN	B0BMQ8BFFP
Additional Features	Anti-Peeping Password, Auto-Lock, Back-Lit Keypad, Fingerprint, One-Touch Lock
Best Sellers Rank	#3,305 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #22 in Deadbolts
Brand Name	Veise
Color	Matte Black
Connectivity Protocol	NO
Control Method	Touch
Controller Type	Keypad Deadbolt
Customer Reviews	4.4 4.4 out of 5 stars (4,073)
Finish Types	Matte Black
Included Components	2 Backup Keys, Fingerprint Door Lock (Comes with 2 Lever Handle), Installation Instruction, Programming Quick Set Up, Latch, Strike, Mounting Plate, Screws
Item Dimensions	5.35 x 6.22 x 2.56 inches
Item Type Name	Deadbolts
Item Weight	1.68 kg
Lock Type	Biometric, Deadbolt, Keypad
Manufacturer	Veise
Manufacturer Part Number	KS02B
Manufacturer Warranty Description	Veise offers a 1-year limited warranty, plus a free 1-year extension with product registration (2 years total coverage), lifetime phone support (Mon–Fri 9 AM–5 PM \| Sat 7 AM–3 PM PST), and 24/7 after-sales email support
Material Type	Aluminum, Metal, Zinc
Model Name	KS02B
Model Number	KS02B
Number of Items	1
Number of Packs	1
Number of Pieces	1
Recommended Uses For Product	Front door, side door, back door, bedroom door, garage door, basement door
Shape	Rectangular
Style Name	Door Lever
Unit Count	1 Count

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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¥35958

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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The delivery time was excellent, and the packaging was secure.

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