The Grout Pen I received has a dry white tip, is it broken or did I receive the wrong colour?

Tips need to be primed before use, all brand-new Grout Pens have a dry white tip until they are activated.

The tip of my Grout Pen fell out or is worn down, is my pen broken?

Tips are designed to be removable so when a tip becomes worn or damaged it can be taken out and flipped over. If the tip falls out do not worry, simply put it back in and keep working.

Do I need to press down hard while moving the pen along the grout lines?

Pressing hard will damage the tip. It's better to prime the pen by pressing up and down until the ink flows to the tip. Once the tip is fully saturated, lightly move the pen across the grout line.

The colour of the pen cap is not exactly the colour I want

The Grout Pen colour chart is a good representation, please keep in mind that computer screens can display slightly different colour spectrums, it is recommended to do a small test area first if you are not sure about the colour.

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Large Grout Pen - Revives & Restores Stained Tile Grout Leaving a Clean Fresh Look (Light Grey)

Large Grout Pen - Revives & Restores Stained Tile Grout Leaving a Clean Fresh Look (Light Grey)

Product ID: 52081264

Details

Brand
RAINBOW CHALK
Item dimensions L x W x H
32 x 32 x 159
Item weight
79 Grams
Material
Water Based
Style
Compact

🦠Anti-bacterial & mold prevention

🖊️20ml precision pen

🛡️Water-resistant formula

¥3363

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Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

✨ Refresh your grout, refresh your space 🏡

ANTI MICROBIAL SHIELD - Built-in antibacterial agents actively prevent mold and mildew, ensuring a hygienic environment.
EFFORTLESS APPLICATION - Compact pen design allows precise, mess-free restoration in minutes—no professional help needed.
CUSTOMIZABLE COLOR MATCH - Light grey tone blends seamlessly with modern tile palettes for a sleek, uniform finish.
REVIVE WIDER GROUT LINES - Specifically engineered for thicker grout joints, restoring tile surfaces with flawless coverage.
LONG LASTING WATER RESISTANCE - Keeps grout looking fresh and protected even after steam cleaning or daily spills.

The Large Grout Pen by Rainbow Chalk Markers Ltd is a 20ml water-based, water-resistant pen designed to restore and revive wider tile grout lines with a clean, uniform light grey finish. Ideal for floors and walls in kitchens and bathrooms, it features antibacterial agents to prevent mold reappearance and is compatible with ceramic, porcelain, stone, metal, and wood surfaces. Compact and easy to use, it delivers professional-grade results that last.

Specifications

ASIN	B071LTCQJJ
Best Sellers Rank	69,821 in DIY & Tools ( See Top 100 in DIY & Tools ) 90 in Kitchen & Bathroom Paint
Brand	RAINBOW CHALK MARKERS LTD
Colour	Light Grey
Compatible Material	Ceramic, Porcelain, Stone, Metal, Wood
Customer Reviews	4.2 4.2 out of 5 stars (1,327)
Item Dimensions	32 x 32 x 159 millimetres
Item Form	Pen
Item Weight	79 Grams
Manufacturer	Rainbow Chalk Markers Ltd
Manufacturer Part Number	GP81208
Material	Water Based
Model Number	GP81114S
Number of Items	1
Number of Packs	1
Style Name	Compact
Surface Recommendation	Floors,Tile,Walls
Unit Count	20 millilitre
Water Resistance Level	Water Resistant

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Very reliable shop with genuine products. Will definitely buy again!

2 weeks ago

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Customer service was outstanding when I had questions about the product.

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¥3363

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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4 days ago

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