Self Cleaning Bottleless Water Cooler Dispenser, UL/Energy Star, Stainless Steel, Point of Use Drinking Water Filter, Hot, Cold, and Room Temperature

Brio Self Cleaning Bottleless Water Cooler Dispenser I love this thing! But it took me a few tries, and thanks to Amazon return policy they were very helpful. I'm writing this after a month of daily use. Yeah a bit wordy, but if youre looking to chose, hope this helps. 1. The first Brio cooler I ordered was the cooler heater pump where you put the 5 GAL bottle in the bottom. My sweetheart freaked when she got home. Knowing that I would not go out regularly to refill the big bottles. I didn't even open it and returned it the next day. One down... 2. Next I ordered that "Brio Commercial Grade Bottleless Ultra Safe Reverse Osmosis " machine. This has 4 filters, one is a Reverse Osmosis canister. Did the whole install, ran the tubes, paid an extra $20 for longer 1/4" tubing to get it to the end of the counter. All except for the RO drain tube which is supposed to tap right into the sink drain. I wanted to see how much water came out since someone mentioned it in a review. I ran the drain tube to some large buckets. A LOT comes out. It actually flushes 4 GALLONS water down the drain for each 1 GALLON consumed. So we would pay for 5 Gal to get 1. In drought stricken and expensive CA water country, that is a deal breaker. For a day, It did make nice clean water cool / hot though. Just a waste of water down the drain. It was weird seing how much water flushed after just getting a few cups of water. So, nope. So I buttoned it up, emptied the filters, and returned it. Two down. 3. Now this awesome machine. Fortunately I had all the water tubing lines already tapped to the cold water under the sink from the previous install a few days earlier. I performed the flushing procedure of each filter (10 min each - which fed the garden BTW). NOTE: On the flushing cap, there is a directional arrow, use that. The manual shows backwards. Interns are not known for attention to detail. The installation was super easy to set up. Perhaps 1 1/2 hr if I count the install of the cold water tap, dress the tubing lines, and water flushing the filters (that's 45 min total itself). Flushed he chambers, flipped on the Hot and Cold power switches. Gave it another 45 to hr. Done. TASTE: At first, there was a bit of a tap water after taste. I flushed the chambers out a few times. But after about 2 weeks, that aftertaste went away. It was a bit like tap water after taste, not bad, but I powered through it. Life. Some reviewers complained about that. But it is totally gone now. The taste from any chamber is clean crisp water. It has gone through a few of the UV cleaning cycles too, I presume that is helping. TEMPS: Cold comes out at 43 deg F brrrr... HOT 179 Deg F Room temp.. I don't care... 70 ish... but its next to the cold tank so, its water, I'm not that picky. Regarding the hot, at that 179 deg temp, its hot, but not coffee (190 - 208) or barely tea brewing hot. So I turned it off. I use a separate 1.75 L hot water carafe to heat water to a specific temp for coffee or tea, or boil anyway. In our application, its not boiling, so I see no need to use power for something I would barely use. I still use the hot water chamber to fill my carafe for hot water, even though it is not hot. The reason is to continuously flush the chamber with new water. I alternate between that and the room temp chambers for coffee water. But the cool is amazing. I fill a glass milk bottle carafe and keep at my table for always a cool drink. I use this multiple times a day, especially after garden work. And every morning. Perfect! Great taste! DISPENSER AREA: Two comments, dispenser area size, and area height. The dispenser cavity height size is tall enough to get my milk bottle carafe under it, but not the hot water carafe. Thats still better than the RO machine. So, to fill the hot water carafe, or soup pot, I have to fill my milk bottle which is about 1 L, twice. Where would i be without that old milk bottle i found at some garage sale for a buck? The actual shelf depth is anemic in size also. It's like 3 inches. Cant rest a tumbler securely on it. Perhaps a good thing, else Id forget and leave it there an end up looking all over the house for it. That happens, don't ask. So I hold whatever I'm filling. It would be nice to be lazy though. What if I had only one arm? Some people do. Brio designers need a little more education in consistency and industrial design. The drip tray is ok. There's a thin stainless steel cover over a removable plastic drip tray that you can remove for cleaning. that whole part feels like really cheap manufacturing. So I'm gentle. On the right side of the drip tray there is a round hole with a little red float to indicate if the drip tray has too much water in it, you know because the shelf itself is too small, so they put a float in it instead of making it a bit bigger. Me sarcastic? I filled the drip tray with water to see how it looks, like a little hemorrhoid peaking through the hole. Well ok then. Note taken. It never fills up. The dispenser cavity area bottom height is about 22" off the floor. Ok, but rather a bit low height. Great if youre in a wheel chair. So there is that. However, my family and guests don't deserve to see my plumbers crack trauma every time I go for water. It would have been nice if they offered a matching drawer stand like they do for front loading washers and dryers. One could put replacement filters and the like in it, while raising the whole unit up so the fill area is at counter top level. I'd pay for that and would love the added height. I wanted the dispenser area to be around that of the kitchen counter height. Why not? That would only make sense. The solution, a wire shelf on wheels... I have a few heavy duty chrome wire shelving for kitchens since I have no pantry. They look great (see one in the first pic) and are very functional, east to clean, strong etc. So I looked around the mothership Amazon and found this cheap little "heavy duty" wire rack on wheels for $37. Could life get much better? I had a coupon so got it for like $11. Awesome! Free delivery, 2 days. Yayy! Its in the photos. This raised the dispenser area level up a bit higher than the counter level, so that's perfectly workable. I could have adjusted the height better but, it goes against me doing things over. Plus it has shelves for replacement filters etc. At the time I only have doggie treats in the shelves and as you can see, SOMEONE discovered them! But the wires on this wire shelf were very flimsy, awful cheap construction. The whole dispenser was rocking. I can bend this with my bare hands. So I went to TAP plastics and had a 1/4" poly shelf thing cut to fit the shelf to distribute the weight and placed it under the cooler. See the second pic with the big watery eyes. (Yes he got a treat for the shameless posing). The poly plastic shelf cover made it good and sturdy but cost more than the shelf ($45). Lesson there, cheap is not necessarily less expensive, and "heavy duty" on Amazon is definitelya relative term. But it works and its at the right height, so it stays till I decide on a better idea. So now I'm happily hydrated. Cheers. Drink up! Buy this now.

Does Brio actually filter water? It definitely leaks I have been putting off writing this review because there is so much wrong here that I don’t know where to begin, so let’s start with customer service, which is essentially non-existent. When I first set up the unit it made a high pitched beeping noise accompanied by a bright red Trouble light, and that was the first time I contacted Brio support. I can’t recall if I talked to a human being, but I don’t think so. I do recall the message “have you tried turning it off and turning it back on again?” You gotta love the classics. It was a bit more complicated than that. You are supposed to shut it off overnight, so if you want heated or cold water in the morning you’re out of luck. Those will return after the machine has been plugged back but it takes about an hour. It made no difference to the beeping. Learn to live with the beep and the bright red trouble indicator. I have made many attempts to talk to customer support. I politely informed them that I will write a detailed review and I’d like to talk to a representative before I wrote my review so I would not write about problems that could be fixed with proper support. They did not respond so I guess they don’t believe their product to be defensible and I’m free to make best guesses about what is going on over there. They might respond to the review, but they will not respond directly to help you manage this very troubled product. The machines are made in China and Brio acts as a drop shipper, although they then drop ship to Amazon, which is where I bought my unit. As far as I can tell Brio has nothing to do with the design, maintenance or repair of this product. Brio doesn’t even slap their name on the product, that is also done overseas. PRODUCT DEFECTS: After about a year the machine started creating puddles. I won’t say that it leaks because that would mean a bad fitting and continuous wetness. Sporadically water will seep from the hot water dispenser and puddle on the floor. Sometimes an ounce, sometimes a pint. It happens randomly, you never know when things will get wet. A trail of hard water scale indicates clearly where the water is coming from. The machine is apparently programmed to perform periodic self maintenance. Possibly the leaking is related to that. I have no way of knowing and Brio isn't talking. PURIFICATION: Once the trail of water scale appeared on the front of the machine we began to wonder if the machine is actually purifying our water. Clearly it does not remove hard water minerals, but that got me curious about what it does remove. I went through all the material that came with the product and no promises are explicitly made. The business model is similar to your printer and its ink supply. On a regular basis you purchase 4 proprietary filter modules which are easy to install, although the actual process does not match the description in the instructions. You are supposed to run water through each filter for ten minutes as it is being installed and you are supposed to watch the water being expelled which is supposed to turn from dark and cloudy to clear. I have changed filters 3 times now and only one goes from murky to clear and that happens much faster than the instructions indicate. I suspect that Brio's business model goes beyond just selling expensive filter modules and I have to wonder if it increases profits by selling expensive filter modules that don't actually filter. I asked this question directly to Brio and told them that I would address this in reviews and they never responded. It would be interesting to cut open the filters and see what is actually in there and then send the "purified" water to a laboratory, but as far as I can tell this is an unregulated product that doesn't specifically promise to actually purify water. Flipping through the manuals as I was writing this review I notice that the unblinking red light is supposed to indicate that the filters need to be replaced. My experience is the red light is always on, even after the filters have been freshly replaced. Turning the unit on and off makes no difference. It will be interesting to see if Brio responds to this review. They have nothing to say to me as a user of their product.

Bought it back in May of 2023 & I change the filters every six months. Water taste is good. I don't regret buying it.

Didnt have trouble installing, since we had an RO system previously installed with the tap water line already in place. The installation is simple and the product looks really nice. Couple of drawbacks: - Its short. I think it stand at 4.5-5ft. We have people in our office 6 ft + and they need to bend down. It looks awkward being this short. I recommend getting the stand/riser attachment that raises the height, it makes for a better presentation. However the riser is overpriced, should be shipped disassembled so its cheaper. - I cannot confirm the internals but I believe the hot and cold tank are adjacent or somehow connected. This means the water is sitting in the tank won't be optimally cold or hot, and will probably need to use more energy to keep the temperatures. I can tell that they may be connected from the temp of the hot water, which isn't super/boiling hot like my previous system (enough for tea though). Cold isnt as cold, but definitely satisfactory. Tepid water when the machine is cooling the water is actually quite cold and i believe the machine might be cooling the passage way making it colder than it should be. When not cooling, the tepid water is fine. - the water taste is not quite up to what i expected. We have good water quality so not a big deal, but i still get a bit of a tap water taste. Its better tasting then the tap but I would say a brita filter has a slightly crisper taste profile then this does. We have been using it for 3 weeks, and the taste has been slowly getting better overtime. overall a cheap and stylish cooling system with good documentation and instructions, that would be good for an office environment.

I ended up buying the Brio Self-Cleaning Bottleless Water Cooler Dispenser after my friend got one and I thought it was a need for my new home! The installation was super easy, and the water tastes incredibly fresh. The best part is the self-cleaning feature that keeps everything hygienic without any extra effort on my part. It's also a huge bonus not having to deal with refiling water bottles. If you're looking for a reliable and convenient water cooler, this is the one to get! I am so happy to have this in my home and it doesn’t hurt that it looks very nice and modern. Highly recommend this product to people who want a hassle-free water cooler!