Is there any guarantee from the company if the chocolate they send you is melted?

This seller would not take responsibility for the melted chocolate I received because they are not really from ROYCE'. They are only pretending to be ROYCE' with their name. I would buy from the real ROYCE' USA online store. It's cheaper, faster and safer.

why it is taking so long for shipping?

Hi, good morning.It's amazon's default setting.I'll ship out soon.Thank-you!

Could you ship this items to China?

Dear Frank san,Thank you so much for your inquiry. Nice to see you on Amazon!Yes, we can ship you to China, but this is chocolate. we appreciate you to understand the chocolate may melt on the way to your country.Looking forward to your order,Online Japan Web Store

Is this packaged in a cool condition? Can you ensure that the chocolate does not melt when the consumer receives it?

It does have a heat-insulate layer, and the chocolate does not melt when we receive it. But I orderer during winter, I would still recommend you contact seller in advance. They're very responsive and helpful from my experience.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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ROYCE' Nama Chocolate "Bitter" - Cognac-Infused Dark Chocolate | Snack for Gifting & Indulging |Japanese Chocolate from Hokkaido (20 Pieces of Chocolate)

Product ID: 510256582

Details

Brand
ROYCE'(ロイズ)
Chocolate Type
Dark
Flavor
Bitter
Item Form
Bar
Occasion
Birthday

🍫20 melt-in-mouth pieces

🥃Cognac-infused dark chocolate

🇯🇵Authentic Hokkaido fresh cream

Description

🍫 Elevate your chocolate game with Japan’s finest bitter bliss!

GIFT READY ELEGANCE - A refined treat that impresses at birthdays, holidays, or any celebration—because luxury deserves to be shared.
SILKY SMOOTH LUXURY - Experience the signature velvety texture crafted with fresh Hokkaido cream for an indulgence that melts effortlessly.
BOLD COGNAC INFUSED FLAVOR - Savor the sophisticated blend of bitter dark chocolate and rich brandy aroma that elevates every bite.
PERFECTLY PORTION CONTROLLED - 20 individually crafted pieces in a sleek box—ideal for sharing or savoring solo without guilt.
CRAFTED WITH JAPANESE EXCELLENCE - Handmade in Hokkaido, combining local premium ingredients with meticulous craftsmanship for an authentic taste.

ROYCE' Nama Chocolate "Bitter" is a premium Japanese confection featuring 20 pieces of cognac-infused dark chocolate made with fresh cream from Hokkaido. Renowned for its silky smooth texture and rich, bittersweet flavor profile, this luxury chocolate is crafted with meticulous Japanese craftsmanship, perfect for gifting or personal indulgence.

Specifications

ASIN	B0BTRPN2TF
ASIN	B0BTRPN2TF
Age Range Description	12+
Best Sellers Rank	#38,004 in Grocery & Gourmet Food ( See Top 100 in Grocery & Gourmet Food ) #617 in Candy & Chocolate Gifts
Brand Name	ROYCE'(ロイズ)
Chocolate Type	Dark
Container Type	Box
Country as Labeled	Japan
Cuisine	Japanese cuisine
Customer Reviews	3.9 3.9 out of 5 stars (19)
Flavor	Bitter
Form Factor	Bar
Item Form	Bar
Item Shape	rectangular
Item Weight	31 g
Item Weight	1.09 ounces
Melting Temperature (degrees Celsius)	78 °F
Number of Items	1
Number of Pieces	20
Occasion	Birthday, Christmas, Congratulations
Package Type Name	Box
Size	Small
Theme	Luxury Chocolate Gifting
Unit Count	1 Count
Units	1 Count
Variety	Bitter

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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