US adaptor for the Drinkwell water fountain

Thank you for your question, Linda! This replacement pump will also include the power adapter as well, and is designed for use with US/Canadian power outlets.

I have a drinkwell platinum. Mine still works but it on flows at a trickle. Whats wrong with it?

1) I would make sure the flow control handle is all the way to the right for maximum flow. 2) I would clean the strainer in front of the pump inlet. 3) I would disassemble and clean the pump to make sure the pump inlet is clean from cat hair and other dirty particles. If the flow is still a trickle, there could be something wrong with the pump itself, in which case it needs replacement. I have attached the youtube address to a short video showing how to clean the unit. https://www.youtube.com/watch?v=_F0Z1LxXbH8

I need the adaptor for drinkwell platinum. can i get it by buying this pump?

Go on Amazon and go to the area they sell the Drinkwell Platinum. You can find the number of replacement parts, where the sell it on their site. I needed the pump for the Drinkwell, and they had it. That is what I needed. Bough it, replaced the bad pump, and it is still working. This was a couple of months ago. Hope I was able to help.

can I buy a replacement debris trap, the one that fits around the neck of the pump?

Thank you for this question! The part number for the pre-filters that are placed around the pump are PAC00-13110.

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

PetSafe Replacement Pump for Drinkwell Platinum Fountains, 5.5 ft Cord

Product ID: 50986997

Details

Brand
PetSafe
Color
Black
Global Trade Identification Number
Item Weight
299 g
Material
Plastic
Number of Packs
1

📏5.5 ft Cord Length

🔌12V Corded Power

🤫Whisper-Quiet Submersible

¥7548

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Description

💧 Keep your pet’s hydration flowing—quietly and reliably!

BACKUP READY - Ideal as a backup pump to maintain continuous fresh water flow during cleanings.
EXTENDED PUMP LIFE - Simple disassembly and bi-weekly cleaning maximize durability and performance.
QUIET AS A WHISPER - Submersible design ensures near-silent operation, keeping your pet’s hydration peaceful.
SEAMLESS COMPATIBILITY - Perfectly fits PetSafe Drinkwell Platinum fountains for hassle-free replacement.
TRUSTED PET SAFE QUALITY - From a brand with 30 years of innovation, ensuring your pet’s health and happiness.

The PetSafe Replacement Pump (PAC00-13204) is a 12V submersible pump designed exclusively for PetSafe Drinkwell Platinum fountains. Featuring a 5.5 ft cord and whisper-quiet operation, it serves as a reliable replacement or backup to ensure your pet always has fresh, flowing water. Backed by PetSafe’s 30 years of trusted pet care innovation, this pump is easy to maintain and built for longevity.

Specifications

ASIN	B076Z9J7NT
Best Sellers Rank	#12,018 in Patio, Lawn & Garden ( See Top 100 in Patio, Lawn & Garden ) #6 in Outdoor Fountain Accessories
Brand Name	PetSafe
Color	Black
Compatible Devices	PetSafe Drinkwell Platinum Pet Water Fountain
Customer Reviews	4.6 4.6 out of 5 stars (5,867)
Global Trade Identification Number	00729849132047
Item Dimensions L x W x H	3.38"L x 5.31"W x 2.44"H
Item Highlight	Submersible Pump for Quiet Operation, Compatible with Drinkwell Platinum and Platinum LED Fountains
Item Type Name	PetSafe Replacement Pump
Item Weight	299 g
Manufacturer	Radio Systems Corporation
Manufacturer Part Number	PAC00-13204
Material Type	Plastic
Model Number	PL1700B plastic
Number of Items	1
Number of Packs	1
Power Source	Corded Electric
Product Style	Submersible
UPC	729849132047
Unit Count	1 Count
Voltage	12 volts

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

¥7548

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Khalid Z.

Great experience from order to delivery. Highly recommended!

1 week ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

View all Trustpilot reviews