Is there any guarantee from the company if the chocolate they send you is melted?

This seller would not take responsibility for the melted chocolate I received because they are not really from ROYCE'. They are only pretending to be ROYCE' with their name. I would buy from the real ROYCE' USA online store. It's cheaper, faster and safer.

why it is taking so long for shipping?

Hi, good morning.It's amazon's default setting.I'll ship out soon.Thank-you!

Could you ship this items to China?

Dear Frank san,Thank you so much for your inquiry. Nice to see you on Amazon!Yes, we can ship you to China, but this is chocolate. we appreciate you to understand the chocolate may melt on the way to your country.Looking forward to your order,Online Japan Web Store

Is this packaged in a cool condition? Can you ensure that the chocolate does not melt when the consumer receives it?

It does have a heat-insulate layer, and the chocolate does not melt when we receive it. But I orderer during winter, I would still recommend you contact seller in advance. They're very responsive and helpful from my experience.

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ROYCE' Nama Chocolate "Mild Cacao" - Chocolate Infused with Fresh Cream | Gourmet Snack for Gifting & Indulging | Japanese Chocolate from Hokkaido (20 Pieces of Chocolate)

ROYCE' Nama Chocolate "Mild Cacao" - Chocolate Infused with Fresh Cream | Gourmet Snack for Gifting & Indulging | Japanese Chocolate from Hokkaido (20 Pieces of Chocolate)

Product ID: 509397226

Details

Brand
ROYCE'(ロイズ)
Chocolate Type
Milk
Flavor
Mild Cacao
Item Form
Bar
Occasion
Birthday

🍫20 silky smooth pieces

🎁Perfect gourmet gift box

🥛Fresh Hokkaido cream infusion

¥12480

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Description

🍫 Elevate your chocolate game with Japan’s creamiest secret!

SHARE OR SAVOR - Generous 20-piece box ideal for gifting or treating yourself to a premium moment.
CRAFTED IN JAPAN - Authentic Japanese craftsmanship from Hokkaido, blending tradition with gourmet excellence.
SILKY SMOOTH LUXURY - Experience melt-in-your-mouth softness with 20 perfectly crafted pieces.
FRESH CREAM INFUSION - Infused with rich, fresh cream from Hokkaido for an indulgent, creamy flavor.
MILD CACAO PERFECTION - Balanced mild cacao flavor that delights without overpowering.

ROYCE' Nama Chocolate 'Mild Cacao' offers 20 pieces of luxuriously smooth milk chocolate infused with fresh cream sourced from Hokkaido, Japan. This gourmet treat balances mild cacao richness with a creamy texture, making it perfect for gifting or personal indulgence. Crafted with meticulous Japanese precision, it embodies premium quality and a refined taste experience.

Specifications

ASIN	B0BT7D43TT
ASIN	B0BT7D43TT
Age Range Description	All Ages
Best Sellers Rank	#43,483 in Grocery & Gourmet Food ( See Top 100 in Grocery & Gourmet Food ) #679 in Candy & Chocolate Gifts
Brand Name	ROYCE'(ロイズ)
Chocolate Type	Milk
Container Type	Box
Country as Labeled	Japan
Cuisine	Japanese cuisine
Customer Reviews	4.1 4.1 out of 5 stars (29)
Flavor	Mild Cacao
Form Factor	Box
Item Form	Bar
Item Shape	Bar
Melting Temperature (degrees Celsius)	78 °F
Number of Items	20
Number of Pieces	20
Occasion	Birthday, Christmas, Congratulations
Package Type Name	Box
Size	small
Theme	Chocolate
Unit Count	1 Count
Units	1 Count
Variety	Mild Cacao

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

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¥12480

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

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