Is there any guarantee from the company if the chocolate they send you is melted?

This seller would not take responsibility for the melted chocolate I received because they are not really from ROYCE'. They are only pretending to be ROYCE' with their name. I would buy from the real ROYCE' USA online store. It's cheaper, faster and safer.

why it is taking so long for shipping?

Hi, good morning.It's amazon's default setting.I'll ship out soon.Thank-you!

Could you ship this items to China?

Dear Frank san,Thank you so much for your inquiry. Nice to see you on Amazon!Yes, we can ship you to China, but this is chocolate. we appreciate you to understand the chocolate may melt on the way to your country.Looking forward to your order,Online Japan Web Store

Is this packaged in a cool condition? Can you ensure that the chocolate does not melt when the consumer receives it?

It does have a heat-insulate layer, and the chocolate does not melt when we receive it. But I orderer during winter, I would still recommend you contact seller in advance. They're very responsive and helpful from my experience.

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Nama Chocolate "Mild Cacao" - Chocolate Infused with Fresh Cream | Gourmet Snack for Gifting & Indulging | Japanese Chocolate from Hokkaido (20 Pieces of Chocolate)

Product ID: 509397226

Details

Brand
ROYCE'(ロイズ)
Chocolate Type
Milk
Flavor
Mild Cacao
Item Form
Bar
Occasion
Birthday

🌿Mild cacao, gentle sweetness

🍫20 silky smooth pieces

🥛Fresh Hokkaido cream infusion

¥12644

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

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Description

🍫 Elevate your chocolate game—because ordinary just won’t do.

SILKY SMOOTH LUXURY - Experience melt-in-your-mouth softness with every bite.
GENEROUS SHARING SIZE - 20 pieces per box—ideal for gifting or savoring with your favorite people.
FRESH CREAM FROM HOKKAIDO - Indulge in the rich, creamy essence sourced from Japan’s gourmet heartland.
PERFECTLY BALANCED MILD CACAO - Enjoy a gentle sweetness that elevates your chocolate moments.
CRAFTED WITH JAPANESE PRECISION - Savor artisanal quality made with meticulous care and premium ingredients.

ROYCE' Nama Chocolate 'Mild Cacao' offers 20 pieces of luxuriously smooth milk chocolate infused with fresh cream from Hokkaido, Japan. This gourmet treat balances mild cacao sweetness with rich creaminess, crafted with meticulous Japanese craftsmanship to deliver an indulgent experience perfect for gifting or personal delight.

Specifications

ASIN	B0BT7D43TT
Age Range Description	All Ages
Best Sellers Rank	#40,055 in Grocery & Gourmet Food ( See Top 100 in Grocery & Gourmet Food ) #609 in Candy & Chocolate Gifts
Brand	ROYCE'(ロイズ)
Brand Name	ROYCE'(ロイズ)
Chocolate Type	Milk
Container Type	Box
Country as Labeled	Japan
Cuisine	Japanese cuisine
Customer Reviews	4.1 out of 5 stars 29 Reviews
Flavor	Mild Cacao
Form Factor	Box
Item Form	Bar
Item Shape	Bar
Melting Temperature (degrees Celsius)	78 °F
Number of Items	20
Number of Pieces	20
Occasion	Birthday, Christmas, Congratulations
Package Type Name	Box
Size	small
Theme	Chocolate
Unit Count	1 Count
Variety	Mild Cacao

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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