Is there any guarantee from the company if the chocolate they send you is melted?

This seller would not take responsibility for the melted chocolate I received because they are not really from ROYCE'. They are only pretending to be ROYCE' with their name. I would buy from the real ROYCE' USA online store. It's cheaper, faster and safer.

why it is taking so long for shipping?

Hi, good morning.It's amazon's default setting.I'll ship out soon.Thank-you!

Could you ship this items to China?

Dear Frank san,Thank you so much for your inquiry. Nice to see you on Amazon!Yes, we can ship you to China, but this is chocolate. we appreciate you to understand the chocolate may melt on the way to your country.Looking forward to your order,Online Japan Web Store

Is this packaged in a cool condition? Can you ensure that the chocolate does not melt when the consumer receives it?

It does have a heat-insulate layer, and the chocolate does not melt when we receive it. But I orderer during winter, I would still recommend you contact seller in advance. They're very responsive and helpful from my experience.

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ROYCE' Nama Chocolate "Mild Cacao" - Chocolate Infused with Fresh Cream | Gourmet Snack for Gifting & Indulging | Japanese Chocolate from Hokkaido (20 Pieces of Chocolate)

Product ID: 509397226

Details

Brand
ROYCE'(ロイズ)
Chocolate Type
Milk
Flavor
Mild Cacao
Item Form
Bar
Occasion
Birthday

🍫20 silky smooth pieces

🥛Fresh Hokkaido cream infusion

🌡️Melts at 78°F for perfect softness

¥12563

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

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Description

🍫 Elevate your chocolate game with Japan’s creamiest indulgence!

SHARE THE MOMENT - Generous box size ideal for gifting or savoring with friends and colleagues.
SILKY SMOOTH LUXURY - Experience melt-in-your-mouth softness with 20 perfectly crafted pieces.
FRESH CREAM INFUSION - Indulge in the rich, creamy flavor sourced from Hokkaido’s finest dairy.
MILD CACAO PERFECTION - Balanced sweetness with a gentle cacao intensity for sophisticated palates.
CRAFTED WITH JAPANESE PRECISION - Authentic Hokkaido craftsmanship ensures premium quality and flavor.

ROYCE' Nama Chocolate 'Mild Cacao' offers 20 pieces of luxuriously smooth milk chocolate infused with fresh cream from Hokkaido, Japan. Melting at 78°F, this gourmet treat balances mild cacao richness with creamy sweetness, making it perfect for gifting or personal indulgence. Crafted with meticulous Japanese attention to detail, it’s a refined choice for those who appreciate premium confectionery.

Specifications

ASIN	B0BT7D43TT
ASIN	B0BT7D43TT
Age Range Description	All Ages
Best Sellers Rank	#35,136 in Grocery & Gourmet Food ( See Top 100 in Grocery & Gourmet Food ) #513 in Candy & Chocolate Gifts
Brand Name	ROYCE'(ロイズ)
Chocolate Type	Milk
Container Type	Box
Country as Labeled	Japan
Cuisine	Japanese cuisine
Customer Reviews	4.1 4.1 out of 5 stars (29)
Flavor	Mild Cacao
Form Factor	Box
Item Form	Bar
Item Shape	Bar
Melting Temperature (degrees Celsius)	78 °F
Number of Items	20
Number of Pieces	20
Occasion	Birthday, Christmas, Congratulations
Package Type Name	Box
Size	small
Theme	Chocolate
Unit Count	1 Count
Units	1 Count
Variety	Mild Cacao

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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The delivery time was excellent, and the packaging was secure.

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