HG Tile Cement Grout Film Remover, Efflorescence Remover & Tile Grout Cleaner, Effective Tile Grout Remover & Floor Tile Cleaner, Natural Stone Safe Floor Cleaner & Grout Stain Remover - 1 Litre

So, I put high gloss dark grey tiles (10cmx10cm) on the kitchen walls around the back of cooker and sink etc, was looking amazing! Then grouted with a charcoal grout. Was told to leave it 1.5 hours before cleaning last of grout off. I left it 4 hours thinking I was doing good leaving it longer..... WRONG! I was left with a misty patch on every tile. I panicked, thinking I had scratched them or done something that meant they were ruined, I cried! Then went on-line to see what if anything I could do. Discovered I probably had grout haze/film/bloom. Bought this product but the instructions seemed to be meant for floor tiles. So I made up my own instructions. I did each tile separately. I used a small paint brush and applied water and then the undiluted HG solution, left for 30 seconds and then wiped with a wet cloth and then buffed up with a soft dry cloth. Am sitting here looking at my gorgeous shiny tiles. This product works. No scrubbing involved. Took all morning as tiles were small and there was many of them and I did choose to do each one separately because they were on the walls. I cannot recommend this product enough. And all for under a tenner.

We used some lovely quartzite mosaic tiles in our kitchen, but although I knew they would need sealing, I didn't realise this should have been done before grouting them. The grout penetrated the pores of the unsealed tiles and left a white bloom even after we had scrubbed as much off as possible, covering the sheen and colours of the tiles. So I tried this grout remover and was pleased with the results. At first I used it very cautiously but actually I found it was more effective at a higher concentration than advised on the pot, and when scrubbed in with wire wool,it did remove the bloom without affecting the grout between the tiles. I had also expected it to smell strongly but actually it had very little smell at all. The tiles are now clean and attractive. The job was quite hard work, needed a lot of scrubbing, but I would recommend this product.

The photos are of our walk-in shower area showing the black tiles. What I haven't shown are the cream tiles (floor to ceiling) in the rest of the bathroom, all of which were covered in this yuky grey haze. I tried all methods I could find on the internet - vinegar and soap, just soap, green scrubbing sponge, et al and nothing shifted it. I bought this product and followed the instructions. Still no shift on the grout haze, so in sheer frustration, I tried it neat, applying it with a nail brush (!) scrubbing it in and immediatly washing it off. Hey presto! It worked. My bathroom now looks pristine. It does say on the bottle to use neat if the grout is stubborn, I just didn't expect the whole bathroom to be quite so troublesome. Anyway, at end of the day this product worked like a dream and saved my sanity. PS I'm a 62 year old woman with arthritis, so if I can do it, any one can

okay, so the packing arrived crushed but the item inside was perfect, with no leakage or damage to the bottle. i used the product as instructed on the bottle on both matt finished tiles and on gloss metro tiles. the best result was found on the freshly laid metro tiles whilst the matt tiles have been down for a month. i would recommend this product as it works well to clean up the haze but i would say use it on tiles sooner rather than later for best results. Review edit: i have some weeks later found that the grout line have begun to crack so will need to be rerouted, also after using this twice on matt tiles i still have a small amount of haze that will not shift.

Well I'm staggered.i have lived with haze smeared over my bathroom tiles for 6 years! A cowboy rat of the week workman left it in a state tiles uneven ect ..I thought I'd give this a try .I used it neat with a mop then wire wool ..it takes a few goes and I did the whole room ..at first I thought it hadn't worked but the day after I'm amazed ...best buy ever !... Few weeks later update ..it did take me 4 days in total but the tiles look fantastic.... That workman didn't win after all .. I had tried all sorts of products over the years .. did my research here before purchasing ..so glad I did well worth the effort

We recently had black porcelain tiles laid with grey grout which look lovely, but the overall look was spoiled by hazing which could not be cleaned off with regular cleaning solutions (I even tried vinegar and a stiff brush). I bought this solution, not expecting much but was very pleasantly surprised. I wet the floor first, applied a mix of this solution and water, give a good scrub with a yard broom and left for 15 - 20 minutes. I then gave the floor another scrub and then mopped with copious amounts of clean water. Once the floor dried, there was a very visible improvement - although a couple of spots needed a focused clean with neat chemical and a hand brush. About the only side effect was a very slight lightening of the grey grout itself, which was not a problem to me.

Works well for thin grouted layers/films but not where that are large clumps (had to scrap/chisel these off). Can be very messy to use and needs a lot of water to clear up.

I spent a fortune on beautiful frosted glass tiles to cover a large area around my bath/shower. When finished I asked the tiler what to do about the grout haze (as I now know it's called!) that covered the tiles. He said that it would come off naturally over time; not having had anything tiled before, I just believed him. Fool. Anyway, over a year later I've experimented with everything I can find to try to remove it, all the time thinking that I should have just gone with normal tiles and even considering getting the whole thing done again. Then I found this product and, deciding I have nothing to lose (it can't look any worse, can it?), I just attacked the tiles with a kitchen sponge/scourer and the concentrated, non-diluted product. It was like a small miracle occurred in my bathroom (and I'm not a religious person)! The haze lifted, the tiles are undamaged and it took absolutely minimal effort. Would I recommend this product? In a heartbeat. I'm waiting for the HG grout cleaner to arrive today and I'm actually excited to get going on the grout!

The worst product i have ever bought. It damged my tiles

Tried to return the item, didn’t work over the website. Called the hotline and was constantly put on hold for 15 min!!!

Very bad is not working