We had a fault on the item and arranged a return straight away but it’s not been picked up?

Message the message centre ,which service did you tick?

Is there any type of guarantee on this item?

Surely the last answer is wrong... If the item arrives defective then it would be returned immediately , not within two years. A two year guarantee should mean if it becomes defective within two years then your consumer rights would take over?

Does this have double insulation?

I’m not certain but I suspect so. When full of boiling water it isn’t hot to touch, and the contents are still hot enough for tea & coffee five hours later.

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

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5.0 Litre Thermal Flask Push-Pump Airpot, Drinks Dispenser

Product ID: 48920213

Details

Brand
Pioneer
Capacity
5 litres
Colour
Satin Finish
Recommended uses for product
Water Soup Tea
Special feature
24 Hours Cold

⏳8h hot / 24h cold insulation

🛡️Rust-resistant stainless steel

🚫💧Drip-free push-pump dispensing

¥32436

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Description

🔥 Stay hot, stay cool, and never miss a pour! 🚀

ALL DAY TEMPERATURE MASTERY - Keeps beverages hot for 8 hours and ice-cold for 24, so your drink is always on point.
SECURE AND STYLISH TRANSPORT - Safety locking pump and rotating stopper lock in heat and prevent messy spills on the move.
EFFORTLESS SPILL FREE SERVING - Push-pump design ensures smooth pouring with zero drips—perfect for high-stakes meetings.
BUILT TO LAST BUILT TO IMPRESS - Premium stainless steel construction resists rust and corrosion, maintaining a sleek, professional look.
VERSATILE CAPACITY FOR EVERY OCCASION - Generous 5.0L size (also available in smaller options) ideal for conferences, office, or social gatherings.

The Pioneer 5.0L Stainless Steel Push-Pump Airpot is a premium thermal drink dispenser designed for professionals who demand style and performance. Featuring advanced double-wall vacuum insulation, it keeps beverages hot for up to 8 hours and cold for up to 24 hours. Crafted from durable, rust-resistant stainless steel with a drip-free push-pump mechanism and safety locking system, it ensures mess-free serving and secure transport. Perfect for meetings, events, and busy workspaces, this sleek airpot combines longevity with effortless functionality.

Specifications

ASIN	B00CF09WD4
Best Sellers Rank	22,482 in Home & Kitchen ( See Top 100 in Home & Kitchen ) 124 in Insulated Bottles
Brand	Pioneer
Capacity	5 litres
Colour	Satin Finish
Customer Reviews	4.4 4.4 out of 5 stars (771)
Date First Available	18 April 2013
Guaranteed software updates until	unknown
Item Weight	259 g
Material	Stainless Steel
Model Number	SS50R
Product Dimensions	45 x 19 x 19 cm; 258.55 g
Special Features	Carrying Loop

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

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¥32436

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

View all Trustpilot reviews