Russell Hobbs Upright Steam Mop, 1.4kW Power, 380ml Water Tank, 30-Second Heat-up, 15-Minute Run-Time, Sealed Hard Floors, Tiles, Vinyl Flooring, Carpets, Rugs in White & Aqua, RHSM1001-G

Arrived quickly, brand new condition, and a very good price. Does the job for a quick clean, solid enoughand easy to manoeuvre and very effective for such a relatively inexpensive steam mop. Easy to put together tho the instructions are a bit limited but only 3 moving parts so it's a simple case of slotting the handle together & into the base. A full tank takes 1.5 of the jug, don't overfill but max level clearly marked. Takes seconds to heat up, tank lasts about 15 minutes max - need to refill for bigger areas & lead not super long so extension cable sensible. For the price...really good & would recommend.

This was way cheaper than any other steam mop I could find. It was almost TOO cheap and so I nearly didn't buy it thinking that it must be rubbish. It's brilliant, the steam gets up all the stains and bits of the floor and with two young kids, one of them a baby weaning our floors are a gong show. It's super quick to heat up, works with a simple wipe, not having to scrub really hard. Only downsides are that I wish the tank was bigger for water, and I wish the handle was longer for me being tall. But overall it's great.

It heats up quickly. Very light to use. Washed my white floor beautifully. Was so impressed with it. Much better than the current one of different make

Very pleased. It’s simple to use (as you would expect) and works equally well on hard floors and carpets. Very good price.

I first bought this steam cleaner in the summer of 2019, with a 2 year guarantee, primarily on the strength of the Russell Hobbs brand name. My first impression was disappointment at how flimsy it was. In fairness, despite everything that follows, it does clean well if you can live with its failings. For context, I bought it to clean the oak flooring in my kitchen and living room once a week. Within a couple of weeks of first using it, the bracket for holding the cable snapped off. After a few months more, the footpad started falling off when the steamer was lifted from the floor, but it carried on working if I 'skated' it over the surface. Then, early summer 2020, the handle snapped off from the stem and it became unusable. I finally lost patience and contacted Russell Hobbs customer service, asking them to implement the guarantee. This took some time as the first Covid lock-down was in place. To say they were ungracious is an understatement; the assumption seemed to be that I was to blame. After emails backwards and forwards, including sending photo's, they grudgingly agreed to provide a replacement - providing I first returned the broken parts for them 'to conduct an investigation'. They then tried to insist that the replacement was a 'gesture of good will' so there would be no warranty on the and when I pointed out once again that I was still less than a year into the guarantee period they were at pains to insist that the new machine would only receive the balance of the first machine's guarantee - so much for their own confidence of the reliability of their product. I started using the new machine - but very gingerly - and again I have to concede that it cleaned the floors well enough. Until, that is, 6 months in, during the 2'nd lock-down, it just stopped working. Plug it in, the operating light comes on, but no steam appears. Technically, we are still well within the guarantee period of the first cleaner, so I suppose that if I wanted to I could start to battle once again with their customer services for a repair or replacement, but I don't have the will to go through it all again. Bottom line is that if they offered me a replacement, I wouldn't have another one of these cleaners even if they paid me. Or any other Russell Hobbs product for that matter. I have bought a new machine from a different manufacturer.

It’s good, does the job, but came with a 1 year guarantee and broke exactly when it ended

Lightweight and easy to maneuver. Great value for money too—would recommended

I have to admit I rang Customer Services as I was on the brink of sending it back. The carpet plate kept falling off until I was told it was a gilder and didn't clip in place.... popping that in the blurb might have helped. It worked perfectly on my textured kitchen tiles....brilliant ... but then not at all on my utility room floor titles. Those manage to shred the mop head ! PLUS, It only seems to raise the pile on my carpets when I've tried it on those. I was told by Customer Services to add a cleaning agent to the actual carpet itself and then use the steamer...Hmmmmm not quite what I had in mind but c'est la vie! I've hung on to it as it is worth it for the great job it does on my kitchen floor tiles and I can put up with the 'average' job it does on my utility floor tiles. I have a Vax carpet cleaner so will use that for my carpets instead of this. Is it worth it for the money.... not in my opinion. Would I recommend buying one...... read the above and then I would suggest you don't !