SandPuppy Heatwrap - Multipurpose Electric Heating Pad For Back, Shoulder & Knee Pain Relief (Black) | Adjustable Heating Levels | FIR Heating

This is a very well designed and easy to use product.I have a torn ACL and Torn Meniscus in my Knee. I have been advised both Cold and Hot Compress by my doctor.SandPuppy Heatwrap works extremely well. What I like about it is- Even , Gentle heating. The heat is well distributed and has 3 levels of control. The auto switch to the mid level after initially coming on at max power is a very useful feature- Very flexible (unlike traditional heating pads which are bulky and cumbersome to use). This really lets you wrap the product around the affected area- Uses a 5V USB Adapter. Much safer than the traditional 220 V supply that comes on heating pads. Also has an extra USB slot on the charger for you to plugin your phone for charging while using the product. Saves on plug points by the bed- Extra Long Velcro strap for use around the waist is very useful- Nice carry bag to store the product away or to take it with you when you travel- Sand Puppy product support is stellar.- They also offer a free consultation with their in-house physiotherapist who is very knowledgeable and helpful

The product is a good one in terms of its lightness, heating and simplicity of use. However, the switch and electrical connections are flimsy and cause problems.

After the couple of months of purchase the heatw belt stoped working. i raise a complaint they sent me new adapter. after couple of months belt again stoped working. again raised a complaint they sent me a full replacement. after couple of months its again stoped working now. its my humble request to sandpuppy please stop selling these heat belts and pads untill you do some good research and improve them for better customer use. this a complete dissatisfaction because its become 4th instance. i have choosed sand puppy considering good brand products. but its a very poor quality product.

Product is okay

Box Opening : Fulfils what it says, Robust packaging, All parts perfectly packed and secured.First impression : Felt value for money through premium looks and feel of the product.Quality : Best i have seen, wire, switch, velcro, material. All lovable. This makes it long lasting. Velcro is sufficiently provided to help you adjust to your comfort. Strap belt is also good.Use : extremely simple, Instruction on box and instruction template clearly provide usage instructions. Just plug in and press the button for 5 sec to switch it ON. It preheats which is actually good, Simple press will switch mode to high medium and low along with changing colors. Heating is good enough for all type of pain.Recommendation : I recommend this product if you want a long lasting item which serves your purpose for all family members. Cheers!