Shark Robot Vacuum & Mop Combo, Powerful Suction, Matrix Plus, 60-Day Debris Capacity, HEPA Bagless Self Empty Base, Sonic Mopping, Home Mapping for Pet Hair - Carpets & Hardfloor, AV2610WA

This is my first time using a robot vacuum. I went with Shark because I looove their other cleaning machines that I have owned. I'm impressed with this vacuum. It was very easy to set up using the app. After setup, the first thing you do is to let it map your home. The trick is to move items that can be moved out of its way so it can get a good map of your rooms. While its mapping a room, I move chairs out of that room to another until it's done mapping then I put them back. It does a decent job of creating a map of your home, and you can let it do it again just in case you're not pleased with its rendering. While mapping, it is not cleaning so bear that in mind. After it delivers the map to your home, you then move on to labeling each room by dragging a square over each area which tells the vacuum the boundaries of that room. This is great for if you later want to send the vacuum to clean a particular room and not the whole house.For places where I have two rooms in one like my kitchen and dining, I separate the two rooms while labeling rooms on the map because sometimes I want only the kitchen vacuumed and not the dining room. I watch where the vacuum goes to begin its vacuuming just to check if the boundary I created in the map is where I want it. I can go in and adjust it in the map by dragging the square for that room to change it. Make sure your squares connect to the square of the adjoining room because in areas where you do not have a square covering in the map, the vacuum will not go there.All that aside, you can opt to do a regular single-pass vacuuming or a more robust matrix vacuuming where the robot goes horizontal and vertical so every area is cleaned twice. Its suction isn't bad. I still see little things on the carpet that it misses. It does a great job with corners for its round shape. You can also take it to a spot you want it to clean instead of the whole room. You can also use the map to block out areas you do not ever want it to clean.I have a large home and it saves me so much time keeping the floors and carpet clean. You can schedule it to vacuum whenever you like. Doing it maybe 4 times a week helps a lot and keeps debris down. Sometimes when it goes to unload the debris it gets stuck and you have to manually clear the chute and empty the canister in the garbage instead. That's not a deal breaker for me.It's not too quiet but I don't mind it as it lets me know it is working. My dogs find it fascinating at first, they were a bit scared, but after a little while, they just ignore it as its doing its thing.I find no real issues with this vacuum, it's electronic and may glitch at times, like going to the wrong room, but I just simply cancel it and start again and it works. I highly recommend this.

i’ve had this for six months and at first it wasn’t too bad. Mapping it and putting the rugs on the map was very tedious and time consuming. The shark never did learn my rugs good. So it would drag a wet, dirty mop head over the top of my light colored rug.. Very irritating to say the least. Then the brush got caught in both of my rugs and pulled out fibers and ruined the brush. So I took a deep breath and got on Amazon and ordered replacement brush and mop pads for the RV2610 . INeedless to say those pads were too big and the brush wasn’t the same, but it did go on there. The pads on the other hand were too big and it could not dock with the pads installed on the unit. It would get stuck in the middle of my rug With a wet, dirty mop pad and put spots on my rug. Then it just didn’t have any idea what to do anymore. It would end up sitting in the middle of my rug or the middle of my room with an error code, run into things over and over.I finally called customer service. After an hour and a half on the phone. I successfully paid $30 for two pads plus shipping. And then to make things right, she threw in a replacement brush. She opened up a “case”to send over to the technical team so that they could get back to me and run tests on my unit so that they could resolve the problem. She promised that somebody would get back to me within 72 hours. Nobody did. I replied to the email still no response. I finally got the cleaning mop box from them 10 days later and there was only one cleaning pad and the big roller brush that goes in the middle. Not the little brush that goes on the side. So I replied to the email again, telling them I only got one pad. Still no response. I’m definitely not calling again because the last time I called it took me an hour and a half to get the wrong things and talk to people that could barely speak English well enough for me to understand. So I definitely will not be purchasing another shark product Ever again. I’m really disappointed with this company. They’ve sold out to China.

Functionality:I have three dogs in my house, so keeping up with all the hair and dirt can feel never-ending. I bought the Shark Matrix Plus 2-in-1 Robot Vacuum & Mop and have been running it five days a week. I still pull out my “normal” Dyson on weekends for a deeper clean, but this robot has made day-to-day vacuuming so much less overwhelming.It’s surprisingly powerful and does a great job picking up fur and dirt. One thing I really love is how easily it fits under dressers, nightstands, and beds—places I usually skip unless I’m doing a big clean. I haven’t even used the mop feature yet because I actually have time to mop myself now that the vacuuming is taken care of!I paid $400 on sale and honestly think it’s worth every penny for the extra time and peace of mind it gives me. Highly recommend if you’re drowning in dog hair like I was!