What if the balls do not shoot out? They wont pass through the orange piece. It feels like it is going to snap.

Our experience was similar to yours. It turned out that we had placed two parts in at the wrong orientation. We had to reassemble parts of it two or three times before we got it right.

Does anyone sell replacement balls? My children have lost them all.

I don't have any, but here is the company information. They deal in replacement parts. VEX.com +1 903-453-0804 help@vex.com 6725 W. FM 1570 Greenville, TX 75402

Is there a trick to disassembling the flanged locking pieces? Pure force? We do not want to break them

Hi there, you just need to apply light pressure during disassembly. If you have any additional questions about pieces please contact us at info@hexbug.com.

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🎯 Aim high, build smart, play harder!

STEM POWERED FUN - Designed to spark engineering skills and curiosity
READY AIM FIRE - Includes 11 balls to keep the action nonstop
LAUNCH WITH PRECISION - Shoot balls over 20 feet for epic play battles
BUILD YOUR MASTERPIECE - 140+ snap-together pieces for hands-on creativity
FAST ASSEMBLY LASTING IMPACT - Construct your blaster in minutes and join the STEM revolution

The HEXBUG VEX Robotics SwitchGrip Ball Shooter is a STEM-focused toy featuring over 140 snap-together pieces that assemble into a ball launcher capable of shooting balls more than 20 feet. It includes 11 balls and promotes basic engineering skills through engaging, hands-on construction and play.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.