hi, is the thickness of this custom name necklace ok?

Hello, our product thickness is 1.8mm, it will not be deformed or broken under normal use

The name necklace is a good gift for girlfriend and mom? How about item packaging?

The custom name necklace is a unique gift to express your love for its owner. We have three kinds of packaging you can choose, pouch or box. Please watch the video

What is the crude necklace option? More details on that please?

Hello, there are pictures in the product details introduction. the name necklace with crude chain would be more suitable for boys

The length of the necklace I received was too long. How do I submit a request to replace the chain?

hello, please contact seller by email, they will arrange a new chain for you

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.