How long does it usually take to ship? And how can I contact the seller for more info on shipping?

I’ve have ordered item on 15 Nov22 . After mulitlple communication I have not received response and suddenly cancel order. It was thanksgiving week deal and 50% off now same item available with regular price and they requested to order with regular price. Very bad customer service. Stay away from this seller

Is this a scam? i'm reading a lot of the reviews asking this. how do i contact amazon?

I wouldnt call it a scam because they ship them mattresses out and you do receive them but they aren’t very good at all. I would only order if you need bare minimum and you don’t mind them being extremely uneven. Better for scrap foam.

Contains Glass fiber on the tag ?

If it does that is normal for the lining of memory foam mattresses especially cheap options on amazon. it is a cheap fire barrier. there are options that are more expensive that specifically don’t use fiber glass.

Where does this seller get off lying to Amazon saying they are no longer active sellers on this site, just to cancel my order and triple their prices?

By Christina Rogers on April 29, 2023

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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6 Inch Queen Mattress | Medium Firm | Gel Memory Foam | White

Product ID: 454213807

Details

Brand
FDW
Cover Material
Cotton" or or
Fill Material
Gel Memory
Item Firmness Description
Medium
Item Weight
53 pounds
Number of Layers
2

♻️Removable, washable breathable cover

❄️Gel-infused foam for cooling comfort

🛏️6-inch dual-layer medium firm support

¥184808

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Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

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Description

❄️ Sleep smarter, not harder — cool comfort meets pressure relief in one sleek mattress!

COMPACT CONVENIENCE - Bed-in-a-box design expands fully within 72 hours for easy setup anywhere.
STAY COOL ALL NIGHT - Ventilated gel memory foam regulates temperature for uninterrupted sleep.
EFFORTLESS FRESHNESS - Removable, machine-washable cover keeps your mattress hygienic with zero hassle.
CERTIFIED SAFE DURABLE - CertiPUR-US certified foam ensures a healthier sleep environment without harmful chemicals.
BALANCED SUPPORT FOR EVERY SLEEPER - Medium firm dual-layer design aligns spine and cushions pressure points.

The FDW 6 Inch Queen Mattress combines gel-infused memory foam with a high-density support core to deliver medium firm comfort that cools, supports, and relieves pressure. Featuring a breathable, removable cover and CertiPUR-US certification, this bed-in-a-box mattress offers easy setup and maintenance for a healthier, more restorative sleep experience.

Specifications

ASIN	B09Y1RBHYD
Additional Features	Breathable, Pressure Relief, Removable Cover, Washable
Age Range Description	Adult
Best Sellers Rank	#796 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #7 in Mattresses
Brand Name	FDW
Color	White
Construction Type	Memory Foam
Cover Material	Cotton" or "Polyester Blend" or "Polycotton
Customer Reviews	4.3 4.3 out of 5 stars (7,354)
Fill Material	Gel Memory Foam, High Density Foam
Included Components	1 mattress
Item Depth	6 inches
Item Dimensions	80 x 60 x 10 inches
Item Dimensions L x W x Thickness	80"L x 60"W x 10"Th
Item Firmness Description	Medium
Item Thickness	6 inches
Item Type Name	Medium Firm Mattresses CertiPUR-US Certified/Bed-in-a-Box/Pressure Relieving (6 in, Queen)
Item Weight	53 pounds
Manufacturer	FDW
Manufacturer Part Number	MEM-6Q2694-WHITE
Manufacturer Warranty Description	3 months.
Material Type	Gel memory foam, high density base support foam
Mattress Comfort Layer Material	Gel Memory Foam
Mattress Type	Standard Mattress
Model Name	FDW
Model Number	MEM-6Q2694-White
Number of Items	1
Number of Layers	2
Number of Packs	1
Product Benefits	Pressure Relief, Spinal Alignment, Cooling Properties, Easy to Clean
Product Care Instructions	Machine Wash
Set Name	Queen 6 Inch
Size	Queen
Style Name	6 IN
UPC	195030054281 195030069179
Unit Count	1 Count
Weight Capacity Maximum	1000 pounds
top-style	Smooth Top

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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¥184808

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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The delivery time was excellent, and the packaging was secure.

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