AFW Premium Fleck Whole House 64k Water Softener System - Upgraded 10% Resin 5600sxt Metered On-Demand - Efficient Water Softening System with 1" Bypass and Brine Tank - 64,000 Grain Capacity

Easy installation , it is my first water softener and it really works , no leaks , good quality materials , I had a problem and It was the meter wasn’t working right , called customer service and shipped a new one. Good price compare too the other options on internet

We installed this ourselves and it has been over a year, it is working great. I would recommend.

My resin tank began leaking after 18 months of service. Contacted the company about a replacement as it was under warranty. They said they had to contacted Pentair to get a replacement tank which i was thankful for. I then asked about the resin for the tank and they said it would not be covered as only the tank is warranties. I then asked what i needed to replace the resin and they quoted me $400. The whole system was less than $800. It's insane to have to spend more than half of the upfront cost to have a working system when the product they provided was defective! I would not recommend this company at all.

We had 2 basic cheap Rheem in stock Home Depot water Softeners in the past, and the were just never programmed right - water would be hard for long periods and super super soft for short periods, rarely just right. This Fleck - it is awesome. Just constant soft water, all the time. So nice!!!!!

It does a decent job but the water would get noticeably harder over the 14 days between regens. I tested the water with a kit over several months and the hardness would consistently go up from 1 to about 10 after hitting 450 gal. All the settings were checked by a plumber. I ended up having to shorten the regen cycle to 10 days which isn’t a huge deal but it’s a waste of water and salt and reflects poorly on the product.

Bought this as a recommendation from my Father-In- Law. I have had this for several months now before I wrote this review. First of all- the paper instructions are terrible. YouTube has a great video that will walk you through all of the installation/ programming of the head with ease. It’s semi easy to install DIY, if your home is already plumbed for it. I don’t think I would try it without someone who knows what they are doing otherwise, JMO. Once up and going, I will say it has been worth every penny we paid for it. It made an immediate difference in the quality of our water. I wish I would have done this much sooner!

I have well water with 50 GPG hardness which is very hard. I was hoping to get into the soft water range of less than 7 GPG, but only getting down to 25 GPG. I have all the settings correct. This softener was a big disappointment! I washed my truck hoping to see few spots afterwards, but spots were everywhere. I know it cant make water perfect, but amount of spots was terrible. Overall this softener was wasted money! I regret the purchase. I would not purchase this unit if you have hard well water, with city water it may work fine.

Has been installed for less than one week massive leak from the resin tank. Resin everywhere could be shipping not sure.