Pyramid Time Systems - TimeTrax Elite Automated Proximity Time and Attendance with Pyramid TTPROXEX Time Clock System with Software Download, Windows Compatible - No Touch Employee Punch in - Black

I have researched and even tried a few RFID timeclock systems and they are all horrible. If you are a small or medium sized business that needs something simple, and that can be structured to a less formal and rigid employee shcedule then this is it.The the scanner works incredibly well and basically finds itself and sets itself up.... even when using an ethernet to wifi converter to remote mount it. The software has a few strange quirks but the guide is very helpful. I had it up and running in an hour or so. Been using it for 2 weeks and the device and free software work incredible. Thanks for finally making an RFID system that can actually be structured around any business and any schedules.

I replaced my mechanical clock with this one. Although the software is not intuitive, once I learned and made a mistake or two, I found it easy to use. No more worrying about getting time cards out on Friday or adding up the hours. The customer service was really kind and helpful. They offered a remote training session but I learned fast enough and emailed them once with an issue which was explained quickly. You will need a hard wired network line and you will have to remember to disable your antivirus when you use the software.

I thought I can use the key pad to punch in however I have not been able to figure that out yet. Overall the system works well and easy to use otherwise

This time clock is OK when it works. The company has decent technical support for the software but almost none for the hardware. For the price and "technology" of the clock, I expected the software to be on par with the hardware. This was not the case. The software is cumbersome and outdated and offers only limited configuration options for the work schedule, employees, pay schedules etc. Tech support is limited to 90 days, though they will help you after that expires most of the time. Hardware support is 12 months. This clock was purchased in April 2014 and began exhibiting problems in April of 2015. A support call in May of 2015 failed to resolve any of the hardware problems, but the company offered to sell me a replacement clock for around 90% of the posted Amazon price, since I had failed to notify them of the problem within the 12 month warranty period. I had hoped since the problem began during the warranty, and that I was JUST out of their period, that customer service would be able to provide a no/low cost replacement. CS Rep said it was normal for electronics to go out after 12 months! Looking for another brand to last longer, previous swipe time clock lasted 10+ years until I DECIDED to replace it to get newer software and a LAN timeclock. They don't make em like they used to.

My review is based solely on the interactions I had with "support", who consists of 1 older lady. I asked to speak with someone else who may have another idea of why it wouldn't install on W11, was told no. If you have Windows 11 - BEWARE!

We've had this a few months now and I can tell you that I really like not having to make new paper time cards every week!!We assign a card to an employee, set them up in our system and we're done. My new Accounting program imports the weekly time and I can easily adjust the time.This time clock does comes with a program called Timetrax. You have to install it on your local network and that is where you'll set up your employees. It's a good program but getting the time rounding, shifts, and meals is a little tricky. For us it's been time and money well worth spent!

This time clock works great... I purchased this clock from Pyramid because it is called “proximity” clock and my employees don’t have to touch it when punching in - I felt it was a good option given the current situation. I also called the manufacturer because I saw some bad reviews, and they explained how the software is now a download and how the unit was revamped in 2019. The set up was easy, my employees like it, so, so far so good. The added kicker is that it is made in the USA.

Let me prepare you for the mutiny about to occur. When I installed a timeclock system in the small doctor's office that I manage, I wasn't expecting the backlash that happened. Employees that had been accustomed to taking home 40 hours of pay were outraged that they now might only take home what they had actually earned. I thought I had adequately prepped them for this reality, but apparently no amount of prep time can overcome an outright sense of undeserved entitlement. Back to the timeclock: It's a good little timeclock. Reliable. Easy to set up. Buy the extra key fobs that are available- that seems to be the method of choice with my employees (in addition to the cards). That being said, the software and report system isn't the best. It's manageable, but not in any way customizable or intuitive. I'd really like to see a substantial software update, but other than that, I'm happy.