I received the suitcase and it is locked! What is the code to open the lock?

Mine arrived locked too, I tried everything to open. Eventually after starting at 000, 629 tries at the combination later it finally popped open. That took about 25 minutes. Good luck!

What is the empty case weight?

The 28” is advertised as 9.5lbs. Mine just arrived and it weighs 10.1lbs on my luggage scale.

Will the 28” spinner be a problem while checking in the bag with American Airlines? They say the checked bag should be 62” and this is 65”

I got the 24 inch and measured it and found out that the dimensions here on Amazon as well as on the Samsonite website isn't accurate. The 24 inches was supposed to be 60.9 linear inches according to Samsonite website, but I measured it and it was just 57.5 inches. When expanded, it was 59 inches. So I returned it and now thinking if I should just get the 28 inches.

How I unlock it if forgot password??

Only issue with suitcase was no instructions on setting combo. BUT called Samsonite and were so helpful. Use a pen tip to push in the lil divot inbetween dials and lock. Reset. Push lock to the combo and pop, unlocked

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Freeform Hardside Carry-On Luggage with Spinner Wheels - Hardshell Suitcase - TSA, Airline-Approved - Expandable Hard Shell, Smooth Rolling Wheels for Lightweight Travel - White/Grey

Product ID: 442963014

🔒Built-in TSA combination lock

🧳23in airline-approved size

⚙️4 oversized multidirectional spinner wheels

¥90775

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

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Description

🧳 Travel smart, roll smooth, lock tight—your carry-on just got an upgrade!

ORGANIZED PACKING - Spacious 34L interior with elastic straps, divider, and pouch keeps your essentials impeccably arranged.
EFFORTLESS MOBILITY - Glide smoothly with four oversized, multidirectional spinner wheels designed for seamless 360° movement.
SECURE STRESS FREE - Integrated TSA-approved combination lock guarantees your belongings stay safe without fumbling for keys.
TRAVEL READY DIMENSIONS - Perfectly sized at 23in x 15in x 10in to breeze through any airline cabin restrictions.
DURABILITY MEETS CONFIDENCE - Crafted from scratch-resistant hard shell with a 10-year warranty—travel worry-free, every time.

The Samsonite Freeform Hardside Carry-On is a lightweight, airline-approved 23-inch suitcase featuring a durable scratch-resistant hard shell, four oversized multidirectional spinner wheels for effortless maneuvering, and a built-in TSA combination lock for enhanced security. With a spacious 34-liter interior equipped with organizational straps and expandable capacity, it’s designed for the modern professional seeking reliable, stylish, and hassle-free travel backed by a 10-year warranty.

Specifications

ASIN	B0B31NVLGQ
Best Sellers Rank	#433 in Clothing, Shoes & Jewelry ( See Top 100 in Clothing, Shoes & Jewelry ) #2 in Carry-On Luggage
Brand Name	Samsonite
Capacity	34 liters
Color	White/Grey
Customer Reviews	4.3 4.3 out of 5 stars (18,624)
Handle Type	Telescopic Extendable Handle
Item Dimensions L x W x H	15.25"L x 10"W x 21.25"H
Item Type Name	Luggage- Carry-On Luggage
Item Weight	6.5 Pounds
Lock Type	Combination Lock
Manufacturer	Samsonite
Manufacturer Part Number	78255-4744
Manufacturer Warranty Description	10 YEAR LIMITED WARRANTY: Samsonite products are rigorously tested to ensure our products meet stringent standards. This bag comes with a 10-year warranty against defects in materials and workmanship.
Material Type	Polypropylene and Aluminum handle
Model Number	78255-4744
Number Of Pockets	3
Number of Handles	2
Number of Sections	2
Number of wheels	4
Other Special Features of the Product	Expandable
Pattern	Solid
Shell Type	Hard
Size	Carry-on Spinner
Storage Volume	34 Liters
Strap Type	Stretchable
Style Name	Freeform Hardside Expandable Luggage
Subject Character	Sports
UPC	043202953170
Water Resistance Level	Water Resistant
Wheel Type	Spinner

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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¥90775

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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Great price for an authentic product. Fast international shipping too!

3 weeks ago

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