Q&A 1.Q:How to get it ready for ironing? A:Firstly, make sure the power is shut down and add water. Then connect it to home power supply, turn the temperature to MAX and wait for 1-2 minutes until the light is off and you know it is ready for ironing. 2.Q:What to note when adding water? A:When adding water, please pay attention that the water line is under the MAX line for it's set to prevent water leakage when hanging ironing. And do remember shut down power whenever you need to add water. 3.Q:About the button. A:There are two buttons on iron, to press the one on the bar to release steam, and twist another to ajust the temperature mode. 4.Q:Why mine iron can't jet steam? A:If you failed to release steam, please make sure you had turn the button to 'MAX', only in this mode, it jets steam. If you had turned it to 'MAX' and steam still didn't come out. We suggest you to press the steamer knob for 20 tiems fastly. And the steam will come out smoothly after doing this. 5.Q:Why there is little water in the water tank when i firstly open the pakage? A:Dear customer, this is because every of our product had been tested with water, it is normal there left some water in it, please don't worry. 6.Q:Why my iron release water rather than steam when I press the button? A:The iron needs a certain interval to creat steam, so we suggest you to press the button by frequency of every 2 seconds. 7.Q:How do I choose right modes for different material of cloth? A:There are 3 modes, make sure the button is twested to ● when you use it on silk and nylon, turn it to ●● when used on wool product, and turn it to ●●● when used on cotton and flax.
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