For the people that had their sandals break, has Chaco made it right? Has anyone gotten a replacement or refund?

I filled out a form on the Chaco website and 48 hours later they replied to say they were sending me a replacement pair. My original pair lasted 2 months.

Is there any kind of manufacturer warranty on these? I've had two different pairs of these break after wearing each less than six months.

The manufacturer defers to the store’s 30 return policy. I’ve lost 3 pairs now for the same reason.

How do I return a pair for a bigger size?

Can just go through Amazons return workflow if it’s still within the window

Chaco Mens Chillos Slide Sandal

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

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Description

Adjustable polyester jacquard webbing with injection molded ladder lock buckle
Men's specific injected LUVSEAT EVA midsole
High abrasion EVA

Take a load off with the CHILLOS SLIDE. This lightweight, high comfort slide is designed for the post-trek kick-back and check the surf morning shuffle. Featuring a low profile and packable design in an array of colors, chill OS are a zero fuss approach to downtime.

Specifications

ASIN	B07ZPMLP5X
ASIN	B0846YM9BC
Brand Name	Chaco
Closure Type	Buckle
Color	Fossil
Customer Reviews	4.0 4.0 out of 5 stars (1,213)
Customer reviews	4.0 4.0 out of 5 stars (1,213)
Date First Available	27 February 2020
Department	boys
Embellishment Feature	Buckle
Formality Level	Casual
Global Trade Identification Number	00044213334651
Heel Type	Flat
Is Discontinued By Manufacturer	No
Item Highlight	Outdoor Sandals
Item Type Name	Sandal
Item Weight	9 Ounces
Item model number	JCH107393
Lifestyle	Casual
Manufacturer	Chaco
Manufacturer	Chaco
Manufacturer Part Number	JCH107321
Material Fabric	Polyester
Model Name	Chaco
Number of Items	1
Number of Packs	1
Occasion	Prom Homecoming
Outer Material	Polyester
Pattern	solid
Product Dimensions	25.4 x 38.1 x 15.24 cm
Recommended Uses For Product	Post-trek relaxation, Casual water-related activities
Sandal Type	Slide
Sole Material	Rubber
Special Features	Lightweight
Strap Type	Adjustable Strap
Style Name	Slide
Style Number	CHILLOS SLIDE
Target Audience	Unisex-Adults
Toe Style	Open Toe
UPC	044213334651
Unit Count	1 Count
Water Resistance Level	Water Resistant
lining-description	Polyester

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

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Excellent communication throughout the order process. Product is perfect.

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Chaco Men's Chillos Slide Sandal

Description

Specifications

Common Questions