ERA PLUS DC 5VDC/9VDC/12VDC UPS

The unit appears well made and was simple to set-up. No mains power lead is supplied (there is a reliance on you re-using one of the IEC cables you previously have in your set-up). Two interconnect cables are provided which is useful, however I needed to buy two more cables independently as there are 4 UPS outlets. The kit (when first installed) takes around 4 hours to reach 100% battery power and is silent in operation. If the power goes down then the battery kicks in pretty much instantaneously and it is only then when you get a significant increase in noise and a beeping sound to inform that the UPS is in operation (which can be silenced). I connected my UPS via USB to my computer and I can see power usage and set up various functions such as whether I want my computer to safely shut down in the event of loss of power. Instructions to use this software are average but workable. Registering is a nightmare and I've not managed to do it as the website is a mix of Italian and English and some options simply don't appear to work, feels a bit unfinished. In summary, good looking and slim device (but weighs about 10kg), quiet in normal operation. In tests it worked effectively and apparently it will give me around 20 minutes of backup power in the event of an issue (I have a hefty gaming PC, External SSD Drive, External HDD drive and a NAS server all connected up). So, good purchase for the money and worth it for piece of mind that power interruptions will be less likely to destroy my PC or data.

Should be plug and play, it wasn't.The first issue was that it does not come with a power cable?? Thankfully the APC UPS this is replacing fitted fine.On powering it up, the filtered outlets worked, but the battery ones did not. My Mac did recognised the UPS when the USB port was connected.When I tried registering the product to get support, it became clear this was an Italian product and the level of English language support was going to be poor. I managed to register ok and download the manual & software. The manual was ok, but did not address my problem in the trouble shooting section, or anywhere else that I could find. A QR code to the PDF would have been nice instead of making me search for it on the website.The software is truly awful - my USP wasn't working and it was unable to assist me in any trouble shooting. The software is called ViewPower, screenshot of the GUI attached....I tried to raise a support ticket (RMA), they clearly haven't tested the forms with non-Italian speaking users. I managed to get through after a few tries, but each time there was an error, the pop-up window was in Italian. I use Deepl for translations, so all good I thought - well it was until the last three word error pop-up "Incongruneza tipoloigie garanzia". Deepl couldn't translate it and even ChatGPT returned "appears to be a combination of words that do not form a coherent sentence in Italian, English, or any other language that I'm aware of. It seems to be a jumble of unrelated terms."! So I couldn't raise a ticket for help.There was not telephone support alternative.The warranty is not 5 years, the battery is only 12 months unless you pay a premium to extend it. Also the display was annoyingly blurred for some reason.I wasted nearly 2 hours trying to install and troubleshoot this product, but thankfully Amazon made it easy to return.

Works well, provided power for my router and POE Fibre modem for a couple of hours, downside is that the POE Ethernet is only 100Mb, it will not run a Gigabit speed.Get VERY hot when used with the POE output

Great little UPS unit for those who want 'simplicity' in set up and operation and which provides more than enough time for a controlled shut down of your PC (or whatever). The well-packaged UPS unit received the day after ordering. The smart black UPS unit is well constructed (both inside and out) and not very heavy. Needs to sit on a hard floor or board or desk (not carpet). Just plug the UPS into the mains, press the button to get a green light and leave to charge for 4 hours. Then plug your computer/screen into the the 2 sockets on the back of the UPS and that's it, done! I tested the UPS by simulating a power cut and the UPS operated my PC/large screen for 15 minutes before rapid bleeping from the UPS indicated the battery was running out, so I reinstated the mains power. No problems with the UPS during switchover. Suggest downloading the full Users Manual from the web as the brief Quick Guide provided is too brief! Tried to register Guarantee on Technoware website but failed, but I'm not too bothered as it's well made.

I was a bit wary of buying this at first, because of the price, but it is surprisingly good. Using to power up a WeeDo - Tina 2 basic printer & accessories. When our power supply gets a bit blippy the printer spits it's dummy out, thus losing the whole print, also does this when plugging / unplugging something as mundane as a phone charger. It worked straight out of the box, is very compact, quiet and only slightly warm in use. I've even unplugged the unit whilst printing and the printer never missed a beat. Within the first hour of use it detected and prevented three transient voltages on the incoming mains, so very pleased with it. And the most important feature is it's value for money. Overall a good bit of kit.