i was sent the wrong ink, not 962 but 952 how do i return the 962

I was also sent the wrong ink, I got the 962 instead of the 952 ! I opened the package, though! If you have not sent yours in yet, would you want to trade?

My printer is 9010 but its from the Latin America region that uses 964 will this still work?

Yes, in theory the cartridge will work in your printer. I emphasize 'in theory' because my ordered cartridge came without printer ink. It was new - but never filled. Be safe, and, good luck.

Is this compatible with hp officejet pro 9015e?

I know this is compatible with the hp 9010 series.

Hello, will this cartridge work with 9012e? it doesn't say, just 9012 plain So I'm not sure to buy it. even though is the same cartridge #

My printer is a 9015e and the cartridge #962 works just fine.

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HP 962XL High Yield Black and HP 962 Cyan, Magenta, Yellow Original Ink Cartridges Pack of 4 (3JB34AN)

Product ID: 421851498

Details

Brand
HP
Compatible devices
Printer
Ink colour
black cyan
Model name
HP 962XL HP
Page yield
2000

🔵700 pages cyan yield

🖤2000 pages black yield

🟠700 pages magenta yield

🟡700 pages yellow yield

♻️free cartridge recycling

¥50900

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🖨️ Print Bold, Print Smart — Never Run Out, Never Settle!

UNMATCHED PAGE YIELD - Print up to 2,000 sharp black pages and 700 vibrant color pages per cartridge—stay productive without constant replacements.
ECO FRIENDLY COST SAVVY - Save up to 10% with this multipack and recycle cartridges responsibly at Office Depot or OfficeMax—because sustainability matters.
ENERGY EFFICIENT PRINTING - Designed to use less energy, helping you reduce operational costs while maintaining premium print quality.
VIBRANT PROFESSIONAL QUALITY - Experience fade, smudge, and water-resistant prints that make your business documents pop with clarity and color.
SEAMLESS HP OFFICE JET PRO COMPATIBILITY - Optimized for HP OfficeJet Pro 9010-9025 series printers, ensuring flawless performance every time.

The HP 962XL High Yield Black and HP 962 Cyan, Magenta, Yellow Original Ink Cartridges 4-Pack delivers professional-grade, vibrant prints with up to 2,000 pages black and 700 pages per color cartridge. Engineered for HP OfficeJet Pro 9010-9025 series printers, these genuine cartridges ensure reliable, fade-resistant output while offering energy efficiency and eco-conscious recycling options. Ideal for busy professionals demanding consistent quality and cost-effective printing.

Specifications

ASIN	B07T2S3D6J
Best Sellers Rank	#65,691 in Computers ( See Top 100 in Computers ) #1,711 in Inkjet Printer Ink Cartridges
Brand	HP
Built-In Media	4 Ink Cartridges (Black, Cyan, Magenta, Yellow)
Cartridge Type	Genuine
Color	Black; Cyan; Magenta; Yellow
Compatibility Options	OEM
Compatible Devices	Printer
Compatible Printer Models	HP OfficeJet Pro 9010, HP OfficeJet Pro 9012, HP OfficeJet Pro 9013, HP OfficeJet Pro 9014, HP OfficeJet Pro 9015, HP OfficeJet Pro 9015e, HP OfficeJet Pro 9016, HP OfficeJet Pro 9018, HP OfficeJet Pro 9018e, HP OfficeJet Pro 9019, HP OfficeJet Pro 9020, HP OfficeJet Pro 9020e, HP OfficeJet Pro 9022, HP OfficeJet Pro 9022e, HP OfficeJet Pro 9023, HP OfficeJet Pro 9025, HP OfficeJet Pro 9025e, HP O…
Customer Reviews	4.6 4.6 out of 5 stars (7,467)
Global Trade Identification Number	00192545729536
Ink Base	Water
Ink Colour	black, cyan, magenta, yellow
Item Dimensions D x W x H	7.9D x 13W x 5.8H centimeters
Item Weight	227 g
Manufacturer	HP INC.
Mfr Part Number	3JB34AN#140
Model Name	HP 962XL, HP 962
Model Number	3JB34AN#140
Model Series	HP 962/962XL
Number of Items	4
Other Special Features of the Product	High Yield
Package Size Name	Pack of 4
Page Yield	2000
Print media	Paper (plain)
Printer Model Compatibility	HP Officejet 9012e
Printer Output Type	multiple colors
Printer Type	Inkjet
Specific Uses For Product	Refilling ink in HP OfficeJet Pro 9010, 9012, 9015, 9018, 9019, 9020, 9025 printers
UPC	192545729536
Unit Count	4 Count

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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¥50900

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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