Amazon.com: Small Business Cobranded Card

I was sent automatically a new Prime business card. I am in the process of selling my business and DO NOT WANT a new card. I have been unable to contact anyone to close this account as I am opening up a new business and need credit for it. I am disgusted with the inability to contact and speak to anyone at US bank. I cannot access my account online or on the app as they are not recognizing my SS # with the business account. Anyone have any luck getting ahold of a person.

Great！

After being unable to create a new account at USBank, I contacted customer service who unfortunately was not able to help me. I was really confused because my new card showed up pre-activated... ready to swipe and yet I'm unable to confirm my identity on their platform or through their customer service. I'm also unable to view my previous account with American Express or my previous statements for business purposes (that doesn't feel good). Because I was unable to login or work with customer service to get into my account I was somehow able to close the account, or at least that's what the customer rep told me. Super confused still and hopefully I don't get a random outrageous bill from collections in a year or so.I would advise people, especially family and friends to *NOT* obtain a prime business card. I didn't know Amazon would just move or change card providers (I bet its in the fine print though). The whole experience feels kind of slimy. I also don't have access to previous information through american express for the previous Prime Business Card.All in all find a different Credit Card!!!

This card is becoming absolutely ridiculous. I have been trying to pay my balance and am unable to log in and every time I call either US Bank or Amazon Business I am told the same thing. "Wait until after midnight and try again". I am about to cancel this card as it has become not worth the hassle.

Great benefit petticularly no foreign transactions.

Amazon issues these cards via US Bank, which has terrible customer service. I received no bill for my expenditures and then they sent me a late notice. I wasted an hour and a half on the phone with two disconnects before I could pay the bill. Then they directed me to customer service to help me get a bill for the rest of the balance and they were unable to find the correct name of my company, despite having sent me a late notice to that company.

US bank is terrible to deal with. I have been on the phone for 30+ minutes trying to activate on-line banking because the enrollment site won't take my information. I've been past around to three different representatives and counting. Next transfer and I'm just going to ask them to cancel the card. They should have never left American Express!

New card is a joke they wont let you setup a login. Say all infromation is incorrect I'll be canceling card as soon as I get someone to talk to me. I hate when companies constantly change cards. I thoght AM card was great.