About SeztekOur mission is supply you the best products,pre and after serviceIf you are dissatisfied for any reason,please give us an oppotunity to fix and improve it for you.Customer ServiceResponse within 24h;30-day money refunded guarantee.Frequently Asked Questions(FAQ)Q:Can a lower wattage bulb be used with a higher wattage ballast,and vice-versa?A:Mismatched wattage bulb and ballast may lead to premature bulb and/or ballast failure.Please use the same paired wattage bulb and ballast per light fixture.WarrantyAll warranty repairs/replacements will be handled by Seztek corp. directly.All ballast must be registered within 1 month of purchase date shown on the original repeipt.Please follow the instructions on the warranty card.Seztek corp. warrants this unit to be free of defects in funcrion for two years from original purchase date.Should the ballast malfunction within the warranty period,user must contact Seztek corp. to obtain Return Authorization Number before returning any production.Defective units must be accompanied by original receipt.Users is responsible for all return shipping fee,while Seztek corp. is responsible for repair/replacement shipping fees.The warranty policy on this product does not cover the defectives resulting from user mishandling,wear and tear and improper modification.Seztek corp. technicians will have the final deceision of the validity of warranty policy after proper inspection.
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