Video doorbell S330

Absolutely excellent product. No subscription required, easy set-up, great hub to doorbell WiFi range. Super clear day & night vision. You can also add more items/cameras to the hub. Great value!

Very happy so far. I replaced a traditional push button bell with the S330 and have it hardwired. Being hardwired means there’s constant power and the old mechanical chime works perfectly. Video quality is good. A push of the doorbell button results in an almost immediate response from Amazon Echo and the Eufy Homebase chime, there is zero delay for the mechanical chime. Packages left on the doorstep are highlighted and alerts are sent to your phone, if anyone approaches a package another alert is sent and video is recorded… you can optionally set the doorbell up to play a recorded message to anyone that approaches a package but I haven’t tried that. Lag for sending prerecorded messages is more noticeable but nowhere near as bad as some people have reported. Only real negative is the relatively large size compared to a Ring Doorbell.

I’ve only just installed it but my first impressions is that’s it seems to be a well designed doorbell camera. Pros: The box & fittings are exude a quality item. Instructions were good & the doorbell was easy to fit, included in the kit is a 15° stand-off which takes the camera away from the wall. The footage quality is excellent in both sunny & dull lighting. There are plenty of options available to suit your own circumstances. There is also the option to add-on more cameras. Having the onboard memory is a big bonus ie no subscription unless you want a huge cloud based storage. Cons: The 15° standoff in my case is insufficient, 2 fittings would’ve helped eg a 15° & 25° for a few pence extra. Ideally you need a spare cat5 in your router/hub though wireless is available but the connectivity in my case wasn’t great. There is a bit of latency between what the camera sees & you being able to get alerted & see on your phone, but the audible alert to your ‘guest’ is almost instant. At night it alternates between B&W & Colour ie one night it’s B&W & the next it’s Colour despite there appearing to be no variation in lighting. Whilst there are plenty of menu options available enabling you to tweak your setup, they are quite difficult to find and I would swear that new items are being added ‘cause they didn’t seem to be in the menu previously, and whilst you can add cameras which to be fair is brilliant; you have to study Eufy’s suitability chart since some cameras won’t connect to the S330 Homebase supplied in this kit. Had I have realised this, I would’ve bought the more expensive set which includes the more practical S380 Homebase. It would be a nice gesture and if Eufy would allow a swap and pay the difference. But overall so far I think I made the best choice of the top 5 doorbell cameras available in the U.K. market.

Brilliant item! I honestly wouldn't be without this now! I ordered this after some horrid person was wandering around my property and trying to get in! Thankfully my dog scared him off! So now I have this doorbell, the quality of the video is excellent!! I'm not that tech great and it was easy to set up. I've not really used the spoken audio but I'll use it eventually. The parcel minder works quite well, and I like how it is linked to my Alexa. I've also got this set up with a 3 pin plug electricity supply and it has been working a treat. I did have cause to contact customer service with an issue related to my own actions and they were brilliant: quick to reply and swift solution. The motion detection is really good, and has good choices when altering the sensitivity. Out of all my camera systems with motions, this is hands down the best in sensitivity and functionality. The only thing I'd do different now is buy the base 3, and this dual camera was it the 330 - as I think the base 3 is more future proof than the 2. But buying this combination was a good price point that really reflects that and I think as I was skint at the time it was also a problem solved at a good price - so I'd probably make the same choice and buy this combination again. It turns out I have a couple of Eufy and Anker products and they are all very good. Side note, the box and their website gives the US customers links to 3 pin plugs to deliver power to the doorbell, but not reallyl for the UK. I did actually buy one that had the same specs as the one recommended for the US customers (wats amps etc etc) and used that, and have been for 6 weeks so far.

I work from home in a small building behind the house. As such I couldn’t hear the previous doorbell because it didn’t have a long enough reach, so we decided to get a video enabled one and an echo show to integrate it with. I had high expectations for this doorbell, as I’ve only had great quality products from the parent company Anker. Installation was simple enough and the setup was easy. Adding the doorbell to Alexa also proved straightforward and all seemed well. The biggest issue with this is the lag. When the doorbell is pressed, there’s a good 4-5 seconds before either my phone or the echo displays a notification, and then a further delay as the eufy security app loads. In the end there’s a good 10 seconds before you see who’s at the front door. The second issue is that you can’t actually talk to whoever is at the front door through the echo show, only the mobile app. I felt this was very misleading as the marketing states this is ‘compatible with Alexa’. Another issue is that the ‘live’ camera view is actually a playback from the base station. The timestamp I’m the corner of the screen shows that it’s roughly 40 seconds behind (could have been 60 seconds, I can’t remember exactly now). When you respond to a doorbell press event, and you’re on the mobile app, then there’s also a delay between you speaking and what you said coming out of the unit. I ended up buying a ring 3 doorbell and I no longer experience any of these issues; the delay between a doorbell press and the video feed is around 2-3 seconds and I’m able to respond immediately through either the echo show or via the app. I’ve responded to the doorbell from London and was able to hold what felt like a normal conversation with the delivery person! In conclusion, I was very disappointed by the eufy video doorbell. You’re much better off getting a ring doorbell (plus it’s cheaper, even if you factor in the £3.49 per month for the recording protection).

I've used cheap cameras that have been "ok" but failed quite quickly, I've also had a xiaomi doorcam, that failed in 6 months & didn't have great battery life.. My last cam before this was a Blink doorcam, battery was good, picture quality was good, but at around 14 months the lens failed, it clouded up internally, also, without a subscription it has SERIOUS quality of life usage issues.. The Eufy is completely different, everything works perfect, thumbnails on preview vids, updating the main video thumbnails, all notifications etc and the picture quality is excellent.. only had it for a couple of weeks so can't speak to durability, but the battery life seems fine, and overall its the best one I've used yet..

This is an absolutely brilliant piece of kit. It was super easy to set up, and the dual-camera system is a game changer. No more worrying about delivery drivers leaving parcels at the door—thanks to the package detection feature, the camera keeps an eye on your deliveries until you collect them. The video quality is excellent, even at night—crystal clear with night vision so you don’t miss a thing. One of the best features is the local storage—no need for costly subscriptions to access your footage. As long as you’ve got a reliable internet connection, the app gives you everything you need. I’m now looking into the HomeBase 3 for even more storage flexibility. Highly recommend this camera if you’re serious about home security!

Works very well and is easy to install but has a short battery life as my house looks directly out onto a path and road around 1.5M from my front door so it detects a lot of events during the day. The battery would only last a few weeks in my case due to this and I have since added a mains transformer to eliminate the problem. Detection and picture quality is fine and the second camera looking down at packages is a godsend for when the courier simply leaves them on the doorstep and walks away (yes I'm looking at you Amazon, by far the worst offenders!). I have knocked off a couple of stars purely due to the lack of battery life which is nowhere near long enough in my usage case. I would much rather have had the option to buy a unit without the battery as this would have been cheaper and smaller, such a unit is available in the U.S.A. but not here in the U.K. yet. I got fed up waiting for the wired version to be released here so ordered this one instead. Other than the battery issue it works just fine. It's a little bigger than I would have liked (again due to the battery) but not unsightly and I have gotten used to it now.