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I got tired of paying Xfinity $14 every month for an old $50 modem...first I tried an Arris combination modem/router and installing it was a major job requiring two hours of tech support and complicated configuration. I returned it, did some additional research and found this modem, which was just released last spring, is DOCSIS 3.1 so I needn't worry about future obsolescence and it has more bells and whistles than I'll ever need. I bought it during a flash sale for $120 and since it's a modem only--not a router--I also bought a good Netgear router. The total was under $200. I'm now over-equipped with more tech than I require but I'm happy with the purchase. Motorola installation and configuration is straightforward and only required around 20 minutes, and it's absolutely reliable. My only wi-fi devices are my laptop, phone and TV but I can now add a dozen more if I choose, all at 1000mbps. I shopped around a great deal and this is superior tech to any combo modem/router at around the same price. It's more than I'll ever need or use, but what the heck...I was surprised that there weren't many equivalent devices on the market. My main issue was that I wanted the DOCSIS 3.1 platform, which is superceding DOCSIS 3.0 and will be the new standard (and could require upgrading), and I didn't want 5-year-old technology. It's more than I wanted to pay but it checks all my boxes. It's a very good modem...I could have gotten by with a $100 device and not noticed the difference but now I'm safe for the indefinite future.

First the good: The Modem (Once finally working with my NetGear router) is extremely fast & worth the upgrade from my previous Motorola SBG6580 modem. And this is even with it being placed in the basement office without a mesh system.Now the bad (From my experience): Motorola’s “Customer Service” was non existent. On three attempts (Over a Friday-Monday) to get the modem working properly, I spent 2+ hours over the course of TWO days trying to reach Motorola’s claimed “Customer Service” for help. On each attempt, after an hour + on hold, the response was ‘No tech is available to take your call’ & then an abrupt Disconnection on Motorola’s end. I even left a message with no response.After doing my own research and verifying I had a strong signal from my ISP, I was able to get the system up and running. Basically I had to reset my Router, go step by step in the set up process again and log back into my router once I was able to get a connection.After this four day event, I would suggest contacting Amazon’s Customer service before I made ANY attempts to contact Motorola (Good luck with that).The Modem is great, but the Motorola “Customer Service” was non existent.

Please Read The Friendly Manual of the modemThis modem supports Link Aggregation Group (LAG) IEEE 802.3ad -- do not confuse this with IEEE 802.1axYou need to be on a >1Gbit/s ISP CDR with an ISP that didn't disable LAG in the FW / configuration of the modemYou may have to remove the cover of the 2nd... RJ-45 -- Please Read The Friendly ManualYou will need a router that supports WAN LAG to begin with (the MB8600 ports are 1Gbit/s!) to begin with!You WILL need a router that supports LAN LAG and a corresponding switch for your wired and wireless clientsOrYou need a router that supports LAN IEEE 802.3bz and a corresponding switch for your wired clients and a corresponding switch.N.B.On "old" WiFi < 5 -- IEEE 802.11ac, et al. -- you may not see >1Gbit/s on your wireless clientsOn "old" Gigabit Ethernet -- IEEE 802.3ab -- you may not see >1Gbit/s on your wired clientsDepending on your machine(s) -- you may still benefit from LAG on the modem side and with the right router -- think concurrency -- even on "old" machines ;)P.S.Some ISPs DO NOT QUALIFY MB8600 DOCSIS 3.1 Cable Modem for their >1Gbit/s plans -- still works (FingersCrossed)

As many have stated in a lot of the reviews I've read, I was informed that my ISP that my Netgear CM1000 was not supporting the speeds that I should/could have with my Xfinity internet, and it was time to upgrade. While I would never complain that I had poor speeds (so I thought) they would fluctuate WILDLY from test to test. But I was never dissatisfied. In fact I would have said that I was really happy. But I rarely if ever saw speeds into the upper 800mbps range, at least not recentlyMy first purchase a few weeks ago was the Arris S33 Surfboard Modem. The speeds were o.k. for a week then my internet speeds tanked within a week and a half. I have since returned the modem because I wasn't even getting over 100mbps. And was questioning even from the beginning that it was a solid purchase.And so I purchased this through Amazon and I could not be happier. I have consistently gotten 900 plus range in speed every single test. As opposed to 600 here, 700 there maybe 800 on another test. This has been rock solid. So if you are looking for a reliable modem this is a good place to start. Time will ultimately tell if this is going to be reliable, but I have to say so far, so good!