Troubleshooting steps for a scale that won't turn on

*Replace batteries with reliable brand, replace entire set at once-don't mix old and new *Install batteries-don't mix up positive and negative poles *Check for rust in battery compartment, clean before trying again *Ensure all connections are secure

Precautions for product use

*If the screen displays "LO," please replace battery within 3 days *Remove batteries if not in use for a long time *It isn‘t advised to keep the scale in an extremely humid environment for a long time *The minimum weight to wake up the scale is 5-7kg

To ensure accurate weight measurement

Place scale on a flat/hard surface Check scale legs/pads for obstructions or damage that affect balance Keep your weight centered directly above the scale as much as possible Wait for auto-shutoff(about15 sec)before measuring again Avoid moving scale

1.Reset the scale by removing one battery for 5 seconds and reinserting it back into the battery compartment 2.Step on the scale with one foot until the scale display lights up. Then step off and wait for the screen to display “CAL”

Can't connect to bluetooth / Not syncing with the App

1.Open the app. Under the "Home" section, select the top right "+", select "Body Fat Scale/Weight Scale" 2.Step one foot on the scale surface to wake it up. When the scale model number shows up (begins with "ES/R-A"), click the "+" next to it

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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RENPHO Smart Scale for Body Weight, BMI & Body Fat, 13 Metrics, Elis 1 | Bathroom Digital Bluetooth Scale with 400lbs Capacity, Syncs with Fitness Apps, Accurate for Weight Loss, Fitness, Home Use

RENPHO Smart Scale for Body Weight, BMI & Body Fat, 13 Metrics, Elis 1 | Bathroom Digital Bluetooth Scale with 400lbs Capacity, Syncs with Fitness Apps, Accurate for Weight Loss, Fitness, Home Use

Product ID: 39358876

Details

Brand
RENPHO
Color
Black
Display Type
LED
Recommended Uses For Product
Adults Animals
Special Feature
Auto Shut Off

📊13 body metrics tracked

📱Bluetooth app sync

⚖️400 lbs max capacity

¥12414

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

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Description

⚖️ Step up your health game with RENPHO — where smart meets sleek!

JOIN 20 MILLION USERS - Endorsed by top media and loved worldwide, this scale is your affordable gateway to professional-level health tracking.
PRECISION YOU CAN TRUST - Advanced sensors and tempered glass deliver accurate readings in 0.2 lb increments, auto-calibrating for consistent results.
COMPREHENSIVE BODY INSIGHTS - Track 13 key metrics including BMI, body fat, and bone mass to get a full picture of your health progress.
FAMILY FRIENDLY SMART SCALE - Supports unlimited users plus Baby Mode for infants and pets—perfect for every member of your household.
SEAMLESS FITNESS INTEGRATION - Effortlessly sync your weight and body data with Apple Health, Fitbit, and Samsung Health for a unified wellness journey.

The RENPHO Smart Scale combines precision engineering with smart technology, offering Bluetooth connectivity to sync with major fitness apps and tracking 13 vital body metrics. With a durable tempered glass design and a 400 lbs capacity, it supports multiple users including infants and pets. Trusted by over 20 million users globally, it’s a top-rated, affordable tool for anyone serious about monitoring their health and fitness progress.

Specifications

ASIN	B01N1UX8RW
Battery Type	Disposable AAA
Best Sellers Rank	#1,007 in Health & Household ( See Top 100 in Health & Household ) #2 in Digital Bathroom Scales
Brand Name	RENPHO
Color	Black
Customer Reviews	4.6 4.6 out of 5 stars (337,070)
Display Type	LED
EU Spare Part Availability Duration	1 years
Form Factor	Modern
Global Trade Identification Number	00768390264852, 04897122200014
Included Components	1 x Renpho digital bathroom scale, 1 x User Manual, 2 x AAA Batteries
Item Weight	1.25 kg
Manufacturer	Renpho
Material Type	Tempered Glass
Measurement Type	Digital
Model	ES-CS20M
Part Number	ES-CS20M
Readout Accuracy	3.2 ounces
Recommended Uses For Product	Adults, Animals, Fitness, Weight loss
Room Type	Bathroom
Special Features	Auto Shut Off, Backlit Display, Body Fat, Bone Mass, Precision Balanced
UPC	768390264852 768390265019 601549422355
Unit Count	1 Count
Weigh Scale Type	Floor Scale
Weight Capacity Maximum	180 kg

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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Smooth transaction and product arrived in perfect condition.

3 weeks ago

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¥12414

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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