Where can I order a replacement canopy for this product

I have tried to order a replacement canopy for this product, and Step2's customer service and replacement parts section are totally inadequate. The company does not provide replacement parts for those things that obviously would eventually need to be replaced...i.e. the canopy for this playtime patio. The company puts out a good product but will lose customers if this situation is not corrected.

Can it be disassembled for storage?

As you assembled it, so can you disassemble it.. The canopy is no problem.. the base is screwed together, so that might be a bit more complicated.. Just keep everything together for the rebuild!!

How does it hold up in windy conditions?

It did perfectly fine with 30mph gusts. It didn't affect it at all. We had a 50-60mph gust too, but I took the top off just in case..its really easy to pop the top off.

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Step2 All Around Playtime Patio with Canopy Playset – Shaded Outdoor Playhouse for Kids with Realistic, Interactive Features, Room for Multiple Toddlers to Play – Dimensions: 60" H x 47.5" W x 47.5" D

Step2 All Around Playtime Patio with Canopy Playset – Shaded Outdoor Playhouse for Kids with Realistic, Interactive Features, Room for Multiple Toddlers to Play – Dimensions: 60" H x 47.5" W x 47.5" D

Product ID: 39245937

🍳16-piece interactive kitchen set for immersive role play

🧱Durable double-walled plastic resists fading & cracking

⛱️Removable sun canopy for versatile shade

¥366995

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Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

⛱️ Where imagination meets shade — the ultimate toddler play patio!

BUILT TO ENDURE - Double-walled plastic construction ensures years of vibrant, chip-resistant play.
SUN SMART PLAYTIME - Removable canopy offers flexible sun protection, perfect for all-day backyard adventures.
EASY CLEAN ASSEMBLE - Quick to set up with included hardware and simple to sanitize for a safe, hygienic play environment.
INTERACTIVE ROLE PLAY - Includes a realistic grill, water & sand tables, plus a 16-piece accessory set to spark creativity and social skills.
ULTIMATE OUTDOOR FUN HUB - A spacious 60" x 47.5" playhouse designed for multiple toddlers to engage and socialize.

The Step2 All Around Playtime Patio with Canopy is a large, durable outdoor playhouse designed for toddlers aged 2 to 8. Featuring a removable sun canopy, realistic grill, water and sand tables, and a 16-piece kitchen accessory set, it encourages interactive, social role play. Built with double-walled plastic for lasting durability and easy cleaning, this playset blends seamlessly into any backyard while supporting hours of imaginative fun.

Specifications

ASIN	B01K1J6Z94
Age Range Description	24 months to 96 months
Best Sellers Rank	#12,298 in Toys & Games ( See Top 100 in Toys & Games ) #5 in Kids' Playhouses
Brand Name	Step2
Customer Reviews	4.7 4.7 out of 5 stars (3,695)
Global Trade Identification Number	00733538874194
Included Components	accessory set, canopy, playhouse
Item Dimensions	47.5 x 54 x 60 inches
Item Dimensions D x W x H	47.5"D x 54"W
Item Type Name	Playhouse
Item Weight	20.2 kg
Manufacturer	Step 2 - Streetsboro - DROPSHIP
Manufacturer Maximum Age (MONTHS)	96
Manufacturer Minimum Age (MONTHS)	24
Manufacturer Part Number	874100
Manufacturer Warranty Description	3-Year Limited Warranty
Material Type	Plastic
Model Number	874199
Number Of Windows	4
Number of Items	1
Set Name	All Around Playtime Patio with Canopy™ Set
Size	Large
Theme	Outdoor Play
UPC	733538874194

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¥366995

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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