Arzum Tea Tock Electric Turkish Tea Maker, Stainless Steel, 120V

The kettle boils water very fast and we really loved it but unfortunately after 6 months the keep warm function didn’t work and that was an important feature for us so we got in touch with Arzum manufacturer and their support team went through the process and sent us a new unit! We are so happy with their support and we have fresh warm brewed tea again. Excellent customer service and support. Thank you so much.

The kettle boiled water quickly, and although the "keep warm" function failed after six months, the excellent customer support from Arzum replaced it, and we’re delighted to enjoy fresh tea again!

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It doesnt keep the water hot

I really like this tea pot combo.. Easy to use and easy to clean.. I always have hot water and Turkish tea ready to consume.. so far, I would buy again.. bottom part is more sturdy..

I purchased this kettle specifically for making Turkish tea, and it has been fantastic! It does a great job boiling water quickly and efficiently.The kettle is also very easy to use, with a straightforward design that’s perfect for daily use.

Great Csutomer Sevice! My unit was broken after 6 months. When I reached out to the cutomer service, they were able to send me new unit with quick turnaorund.

It worked well for 8 months or so then it started taking longer to boil the water. This is my second unit which started having issues with the base, just like the first one. The first one had lost "stay warm" functionality after 18 months or so, the second one started leaking at the base around 24 months. The worst part of shopping from Amazon is that the warranty claims are not fulfilled. I reached out to the company for a warranty claim, as this has 3 years warranty, no one has returned my inquiry.