Wow, why haven’t the manufacturers modified the closures and added velcro or something adjustable?

Good question don't know the button doesn't work very well

When it's cold does it remain soft?

Hi lynne, Atsuwell ice pack for shoulder is filled with lower ice point gel (-13℉) which can stay soft and pliable when frozen, even in cold days.

What is the width and what is the length of this item?

Hello RT. After wore, the width of neck and shoulder ice pack from shoulder to shoulder is about 20", the height from neck to the bottom is about 11.8".

Why isn't there gel in the neck area?

There is gel in the neck area; it's just less than in the body of the pack. I got it for neck and shoulder pain, but did not find it as useful as I thought due to the way the neck section fit around my neck. It is a good quality ice pack, but did not work for me for the application I was looking for.

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Description

❄️ Chill out, heal up — pain relief that works as hard as you do!

EXTENDED COLD RELIEF - 30% more low-temp gel ensures longer-lasting, effective pain relief for neck and shoulders.
ANYWHERE ANYTIME USE - Lightweight and portable design ideal for home, office, gym, or outdoor recovery sessions.
SKIN FRIENDLY COMFORT - Dual-fabric design with soft minky fabric prevents frostbite and allows direct skin contact without discomfort.
HANDS FREE CONVENIENCE - Secure snap fastener keeps the pack perfectly in place, freeing your hands for work or relaxation.
VERSATILE COLD INTENSITY - Flip between minky and nylon sides to customize your cold therapy experience from soothing to intense.

The Atsuwell Ice Pack features 30% more low ice point gel (-13℉) than standard packs, providing superior cold compression therapy that stays flexible when frozen. Its dual-fabric design combines soft minky fabric for skin-friendly comfort and a nylon side for intense cold, allowing customizable pain relief. Equipped with a snap fastener, it offers hands-free, secure wear for neck and shoulder injuries, making it perfect for use at home, work, or on the go.

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