JuraENA 8 Massive Aluminum

This thing is crazy expensive, but it is a fantastic coffee maker.It's beautifully designed both in appearance and ease of use. The freshly ground coffee is so quick to make in the morning that I'm just in love. It takes no time at all compared to our old percolator or drip coffee setups. Cleaning it is simple, and it notifies you whenever the drip tray or grounds bin should be emptied. No thinking required, just easy and delicious coffee.

The first Jura ENA 8 that I received worked for approximately one week and then stopped. I called Jura and they went through a routine to find a way to get it to work. Unfortunately, it would not and so they asked for me to return it either through Amazon (which was free) or through Jura (which has a charge). Of course, I chose Amazon (which was actually UPS). Then UPS failed to show up to get the item in the manner in which it was agreed. As I was here all day because a signature was necessary my day was wasted because UPS failed to appear for me to sign. Then I had to take a taxi the next day to an UPS office in order to drop off the item. Of course, it cost me money. Then I ordered a second one and attempted to put it together. The second somewhat expensive machine did not work during set up. Again I called Jura to get help. They could not help me put it together and told me to go through the entire routine I had gone through before in order to get my money back. There is no way I am getting another Jura coffee maker that had lasted me for 12 years for my daily delight. Oh, well. Live and learn.