How do I charge the camera? [Useful tips to charge the camera]

To make sure your camera charges correctly, we recommend using the original USB-A to USB-C cable that's included or a similar style cable from a third-party supplier and a stable 5V2A adapter. USBC/USBC is not supported by our cameras temporarily.

How do I transfer images from the thermal camera to my PC?

The camera can connect to a PC like a USB Drive using the supplied USB-A to USB-C cable. USB-C to USC-C is not supported.

Can the thermal camera see pipes and termites inside walls?

Although thermal cameras see differences in temperature at the surface only, there are times the camera can detect anomalies inside walls by how heat flows through the wall (conduction) such as a warm pipe heating the material or voids from insects.

The device makes clicking sounds and the screen briefly freezes. Is this normal?

In normal operation, the camera periodically calibrates to optimize image quality and measurement accuracy.

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🔍 See the unseen with HIKMICRO's B10 Thermal Camera!

LONG LASTING POWER - Enjoy up to 6 hours of continuous operation with a rechargeable battery and ample storage for your findings.
USER FRIENDLY DESIGN - Ergonomically crafted for comfort, with a built-in LED work light for those hard-to-reach spots.
VERSATILE IMAGING MODES - Switch effortlessly between thermal, optical, fusion, and PIP modes for comprehensive analysis.
DURABILITY YOU CAN TRUST - IP54 rated and drop-resistant, built to withstand the rigors of any job site.
PRECISION MEETS PERFORMANCE - Experience thermal imaging like never before with our advanced SuperIR technology.

The HIKMICRO B10 Thermal Camera features a 256 x 192 IR resolution, enhanced by a 2MP visual camera, providing superior thermal imaging capabilities. With a refresh rate of 25 Hz, it ensures smooth visuals, while its IP54 rating guarantees durability in various environments. The camera supports multiple imaging modes and offers a wide temperature range of -4°F to 1022°F, making it ideal for home inspections and troubleshooting.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.