Question 1

Says to clean with mild soap and water...can’t use Clorox on the seat?

Accepted Answer

Hello Bobbi.  Thank you for submitting your question. We recommend using a mild antibacterial hand or dish soap and warm water when cleaning your seat.
Most cleaners used in bathrooms are harsh and abrasive. Stay away from the toilet bowl cleaning wipes or cleaning products that contain bleach, aerosols, vinegar, alcohol, essential oils or abrasives. This will help maintain a glossy finish to your seat. Please contact our Customer Service at corp@bemismfg.com if you have any additional inquiries. Mayfair Customer Service Team.

Question 2

Does the adult seat also soft close?

Accepted Answer

Hello Amazon Customer.  Thank you for submitting your question. The adult ring does have the Slow-Close feature on the Next Step toilet seat. Please contact our Customer Service at corp@bemismfg.com if you have any additional inquiries. Mayfair Customer Service Team.

Question 3

Does the child seat have a splash guard?

Accepted Answer

The NextStep2 does not have splash guard. Please contact our customer service at corp@bemismfg.com if you have additional inquiries. 
The Mayfair Customer Service Team

Question 4

Why can’t I order the elongated toilet seat in California?

Accepted Answer

Hello,

Thank you for contacting us. We are not sure why our item would not be available for shipping to your location. This item is coming from an Amazon warehouse so our suggestion would be to contact Amazon or visit their shipping restrictions page https://www.amazon.com/gp/help/customer/display.html?ref_=hp_left_v4_sib&nodeId=GCRPS8WF593X96XT

Please contact our customer service at 1-888-722-6488 if you have any further inquiries.

ASIN	B07ZQSHT16
Brand Name	Mayfair
Colour	White
Customer Reviews	4.5 4.5 out of 5 stars (20,393)
Global Trade Identification Number	00073088159151
Included Components	(1) Toilet Seat & Hardware
Item Dimensions L x W	48.9L x 35.9W Centimeters
Item Type Name	NextStep2 Toilet Seat
Item Weight	3.56 kg
Manufacturer	Bemis
Manufacturer Part Number	1888SLOW 000
Material Type	Wood
Model Number	1888SLOW 000
Number of Items	1
Operation Mode	Automatic
Shape	Oval
Style	1-Pack
UPC	073088159151
Unit Count	1.0 Count

MAYFAIR 188SLOW 000 NextStep2 Toilet Seat with Built-In Potty Training Seat, Slow-Close, Removable that will Never Loosen, ELONGATED, White

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