Lenovo Thinkpad X1 Carbon Gen 9 14" Laptop i7-1185G7 16GB 512 GB SSD W11P (Renewed)

The experience of buying and owning this refurbished Lenovo ThinkPad X1 Carbon has been exceptional. The laptop arrived three days earlier than promised, which was a great surprise. When I opened the box, I was thrilled to see that the computer looked brand new. I couldn’t find any signs of wear and tear at all. The keyboard, screen, and charger were all in excellent condition — they honestly feel new. I love everything about this laptop. It’s not a touchscreen (which I personally don’t need), and the keyboard feel is exactly what I was hoping for — comfortable and responsive. The battery had only 28 charge cycles, which means it’s still very fresh. Overall, I’m extremely happy with the value for the money. This is a fantastic deal. I’m even considering buying another one for my brother-in-law. The Lenovo X1 Carbon is beautiful in design and very easy to use. I also want to say that it was a very pleasant experience purchasing from Amazon and from this seller. Highly recommended!

Do not purchase any refurbished computers from this company. We purchased this computer. It initally had problems which we thought we had resolved. However, just after the warranty period ended, the computer stopped being able to charge. We tried calling customer support, no one ever answered the phone or returned calls. We sent an email asking for help to their support email address. They denied ever receiving it. Definitely would not do business with this company again!

The X1 arrived clean & fully functional. Battery life is fine for a refurb. All is as expected.

The laptop was in good shape. The only problem was the screen didn't turn off when the screen was shut. A magnet triggered the sensor without issue so it wasn't the sensor. After opening the laptop, the small magnet was missing. Installing a new magnet fixed the issue. The laptop had definitely been worked on before, most likely to install a new battery. The battery had less than 20 charges on it.

The item’s condition is not as listed. Trackpoint not work during install windows. Very dirty and greasy.very bad conditions.

The renewed laptop was perfect and would buy again. Not even a scratch, looks brand new and never used.

I bought this laptop as an emergency backup I'm case my main laptop didn't get returned to me in time hoping that prime shipping would be worth it. There wasn't any real clarity about the condition of the laptop. What I got was a laptop with a very damaged case that was hidden by stickers and an operating system that wouldn't boot past the Windows WiFi set up and gave no alternatives to continue the OS set up. In other words, the laptop didn't boot. Ultimatly the laptop was returned for a full refund, but it is surprising to me how badly the laptop was described and how not well "refurbished" it was. I essentially got a laptop in worse condition than the one I shipped off for a warranty fix. This laptop only increased my anxiety about an already anxiety driven incident. Tl;Dr: I was willing to pay a premium to get a functional backup laptop quickly (as opposed to a longer more reputable referb from NewEgg or similar) and instead ended up with two broken laptops.

Great price for this laptop. It came in with some minor scratches on the bottom but it works great and the rest of the laptop looks brand new..