VIZIO 65-Inch M-Series 4K QLED HDR Smart TV with Voice Remote, Dolby Vision, HDR10+, Alexa Compatibility, VRR with AMD FreeSync, M65Q6-J09, 2022 Model

There was a little issue with shipping, but I get that problem a lot where I live. TV arrived in its original box. Not really ideal if you have a problem with package theft in your area (which I do), but it was undamaged and in good shape. Once out of the package and set up, I was very pleased. It has a crystal clear picture, and looks amazing! I would have preferred buying a TV with a 120Hz refresh rate to accommodate my PS5 Pro, but the improvement in picture quality from my last Vizio will be a huge difference! The only problem I had (which was resolved, constituting a 5-star review), was with the shipping. It was shipped using UPS, which is the most reliable shipper here. When it was delivered, I went out to find it, and didn’t see a big box with a TV in it. What I DID see, was a little blue plastic envelope with the receipt in it on my patio chair. I have never had this happen, so I started contacting UPS, and the store. UPS was unsure what the problem was. As far as they knew, it had been delivered. The store was pretty quick responding to me. The envelope was delivered on Friday. The store told me they spoke with the carrier, and that it would be delivered the following day (Saturday). The problem with that, was that UPS doesn’t deliver on weekends or holidays. Long story long, I saw a red flag in the situation, raised a ruckus, and it eventually arrived on Sunday. The store was very polite, even during my questioning their actually sending me a TV. They told me that they were in contact with the carrier, and it really confused me. However, the TV arrived, and I’m a happy TV watching camper! All in all, it was a good situation that I made a bugger deal than I needed to make out of. I have had very poor luck with deliveries over the past few weeks, and I was easily triggered. Good company! And highly recommended!

Really nice TV. Great picture quality and features. Be aware of delivery issues.

Update: I've had this tv hooked up for less than 90 days. When I turn it on, it either cannot load the "smartcast" portion (apps that allow you to use the tv) or it takes like 5 minutes. But mostly, it won't load at all until I unplug the tv, wait 30-60 seconds, and then start over. Not how a tv should work in less than 90 days. I'm worried that even that "fix" is going to stop making it work. I should have returned it when I first got it but didn't have anyone to help me get it back in the box and to an amazon return location. :( I bought this 65 inch tv as a birthday/Christmas gift to myself. My son was here for Christmas and helped me get it set up. However, we could not get the tv to turn on. There is NO INSTRUCTION MANUAL included in the box to identify whether there is a manual on/off switch and if so where it is located. My son finally found the switch which is underneath the tv on the left, right below the sensor for the remote. So the tv works. We had already replaced batteries three times after confirming the new batteries worked in another device. Once the tv was turned on it went through an update process. After that we tried to navigate with the remote and had no issue. Until we turned the tv off. For whatever reason, the remote that was provided with the tv will not turn on at all. I found an old vizio remote from a tv purchased probably 12 years ago that was stolen during a burglary and that remote will turn the tv on. But I don't want to have to use two remotes for a brand new tv. I called the Vizio support/warranty number today. I provided my serial number and the date and where I bought the tv (Amazon). I spent nearly 30 minutes on the phone with her telling me to do everything my son and I had already done - replace batteries, plug and unplug the tv, etc. The remote is clearly defective. You would think Vizio would just send me a new remote but no...... I am told that I have to go through some sort of online chat and upload my receipt and report what the issue is and they will respond. So a brand new tv which I couldn't even use but for an old remote I never threw out. And they want me to wait days or weeks for them to get around to processing my request for assistance, even though I called their warranty number and wasted 30 minutes of my time doing just that. So, for a useless warranty essentially and NO CUSTOMER SERVICE (don't believe their reps are in the US based on the accent and the same phrases over and over.... "here's the thing" and "perfect) I would not recommend this tv. To not be able to use it right out of the box is super disappointing. The other issues I have with this tv is that contrary to what many people say about the sound, I have to have it at 100 (max) and am still straining to hear it on any streaming service (Netflix, Prime, Hulu). And there is no bluetooth connection. I tried to hook up a bluetooth device to be able to hear the dang tv only to learn that this tv (and from my research all Vizio tvs) lack bluetooth connectivity. Between the lack of adequate sound, no bluetooth connectivity, no customer service and a warranty that takes who knows how long to address issues, despite having CALLED THE WARRANTY DEPT, this tv is a big disappointment and a no go. It's getting returned and I'll buy something of better quality with better customer service.

Vizio is a great TV always. Also, they don’t monitor your watching habits like Samsung to target viewing.

Ordered 3/3/22. Delivered 2/13/22 (Today) on time (Delivery window was 9 AM to 12 PM, they showed up at 9. Took old TV down (65" Vizio) and set this up. Worked for about an hour and turned off right before the Super Bowl was about to start. Would not turn back on. Did all recommended troubleshooting and nothing. No indicator light, screen will not turn on. Only makes high pitched intermittent noise. I reached out to Vizio to see how their support is. I have 30 days to return if need be to Amazon, but I really liked what I saw from the TV while it work. Will update this review after working with Vizio. *update* Vizio replied to my ticket in 2 days. I bought on Sunday and it was fixed on Friday. Great service and love the tv now. Changed from 1 star to 4 stars. Left off one star as it should have worked out of the box, but great support from Vizio

Great

I bought this for use in my office as a computer monitor and as a tv for when me and the wife want to watch different things. I have been through three tvs looking for something I could truly enjoy. This surpases what I expected. QLED gives the picture quality desired without mortgaging the house for an OLED. I sit about 2 feet away when working and don't need reading glasses and the picture is perfect. For watching Television it get's even better with an experience rivaling OLED. I have not noticed any blooming at all. I LOVE this TV. But, you do need a soundbar or something. The internal speakers are not good enough for my deep need for good sound. FOr gaming the refresh is good for an xbox or PS, but I wouldn't try and push serious PC gaming through it at high refresh rates. This is worth every penny and is super affordable for what it is. An amazing picture and a great computer monitor.