i ordered this, but i received a used one that had been returned, and sent to me as a new product! unsanitary & unacceptable!! how can this happen???

I wouldn’t know. You need to communicate with Amazon

A question for the 4All Family team- I need to transport 8 .5cc prefilled syringes without needles. Which cooler will best fit these?

Hello, Thank you for your question, we hope you are doing well! For this scenario we would recommend using one of our largest coolers which are listed below. -4ALLFAMILY VOYAGER COOLER B08J6WQZ2P -4ALLFAMILY EXPLORER COOLER B07SYZ22GS -4ALLFAMILY Big Nomad COOLER B0964ND8Y3 You can find the preferred cooler by searching them on the Amazon Search bar or by searching their respective codes that you see in the brackets. The best from the three coolers is the Voyager as it can be used as a mini-fridge to keep meds cool indefinitely. If you need to transport meds you can go with the Big Nomad as it will keep your syringes cool for 28 hours. We hope this helps! Warm regards 4ALLFAMILY TEAM

How many Enbrel pens will this hold?

Hello, Thank you for your question! The 4ALLFAMILY NOMAD 48H 7 PEN INSULIN COOLER can hold 5 Enbrel pens. Hope this helps! Best regards, 4ALLFAMILY TEAM

How many pens such as Ozempic will fit with the biogel inside together??

Hello, 4allfamily Medicine cooler travel case, 72 hour cooler model will hold 4-5 ozempic pens. Kind regards, 4allfamily customer care team 💙

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4ALLFAMILY Nomad Big Insulin Cooler Travel Case for 1-7 Pens - Blue | TSA Approved Insulin Travel Case with 48H Cooling - Featuring Biogel Ice Pack & Durable Hard Shell Protection

Product ID: 342263409

Details

Brand
4ALLFAMILY
Capacity
900 ml
Color
Blue
Included Components
Biogel Ice
Item Weight
0.73 Kilograms
Material
Stainless

👜Fits 7 insulin pens

✈️TSA approved travel

❄️Up to 52h cooling

¥30851

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Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

❄️ Travel Smart, Stay Cool, Live Confidently

STAY CHILL FOR DAYS - Maintains fridge-level temps up to 33 hours and cool temps up to 52 hours—perfect for long trips or hot climates.
NEXT GEN BIOGEL TECH - Advanced Biogel freezes at 36°F to keep meds stable—no more melted packs or frozen insulin.
PACK MORE CARRY LESS - Holds up to 7 insulin pens in a sleek, lightweight design that fits effortlessly in backpacks and carry-ons.
SIMPLE NO FUSS SETUP - Freeze 6-8 hours, activate with warm water, insert meds, and go—no wires, batteries, or hassle.
TRAVEL WITHOUT LIMITS - TSA-approved and airport-ready, glide through security with ease and peace of mind.

The 4ALLFAMILY Nomad Big Insulin Cooler Travel Case is a TSA-approved, durable hard-shell cooler designed to keep up to 7 insulin pens chilled for up to 52 hours using advanced Biogel technology. Lightweight and compact, it fits seamlessly into carry-ons and backpacks, making it the ultimate travel companion for temperature-sensitive medications. With easy activation and no electronics, it ensures your meds stay safe and cool on the go.

Specifications

ASIN	B0964ND8Y3
ASIN	B0964ND8Y3
Best Sellers Rank	#29,687 in Health & Household ( See Top 100 in Health & Household ) #57 in Diabetic Care Organizers & Travel Kits
Brand Name	4ALLFAMILY
Capacity	900 ml
Closure Type	Zipper
Color	Blue
Customer Reviews	4.5 4.5 out of 5 stars (665)
Date First Available	May 29, 2021
Handle Type	Top handle
Included Components	Biogel Ice Pack
Item Weight	0.73 kg
Item model number	BASIC
Manufacturer	4ALLFAMILY
Manufacturer	4ALLFAMILY
Manufacturer Part Number	BASIC
Manufacturer Warranty Description	1 Year Warranty Included
Material Type	Stainless Steel
Model Number	BASIC
Number of Items	1
Pattern	Solid Blue
Product Dimensions	7.9 x 3.3 x 8.9 inches; 1.61 pounds
Shell Type	Hard
Size	2 Piece Set
Strap Type	Cross-Body
Style Name	Travel
UPC	615666277767
Unit Count	1 Count
Water Resistance Level	Not Water Resistant

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¥30851

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

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Received my product in pristine condition. Great service overall.

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