Hoover Spotless Portable Carpet + Upholstery Spot Cleaner Machine, Lightweight Shampooer Machine, Pet Stain Remover, Car and Auto Detailer, Pair with Hoover Carpet Cleaner Solution

Alright, so here's the deal. I normally don't write many reviews but I had to for this because of the few negative reviews that made me a bit hesitant to buy this product. If you want to skip all this mumbo jumbo just skip to the last little paragraph.I'm a broke college student with two dogs AND two cats. My place is a never ending mess. I clean one mess up and turn around to another one. My dogs spend a lot of their day rolling around outside in the dirt before coming inside to get it all over my furniture. The cats, well, they are just cats doing cat things. Even with constantly washing my dogs and vacuuming the dog hair off my couch, I began to notice a dark appearance where the dogs like to lay on the couch. I love them too much to kick them off the couch (this is their home just as much as it is mine) so I came to the conclusion that I needed a carpet cleaner. I didn't want to spend over a hundred dollars on a carpet cleaner so I was looking at smaller cleaners like this one. The reviews scared me. Leaks, the rubber rubbing off, arriving with water having sat in the machine and not to mention I couldn't find one review on how this thing handled against pet hair.I decided to take the chance. Prime shipping so I was very excited to see it at my gate two days later. It was packaged nicely and it was COMPLETELY dry. I put it to the test immediately. Like a few reviews said, the solution tank does leak a bit. No problem. I can clean up a few drips of cleaning solution. The recovery tank does not drip at all. I would have been a lot more upset having the dirty water tank leak. Initially, when I placed the solution tank onto the unit, water began to pour EVERYWHERE. I was disappointed. I felt like I had just wasted $80 but I wasn't ready to give up. The answer was simple. The bottom of the solution tank has a rubber ring on it meant to keep water from overflowing once you put it on the unit. I eased it off and turned it around. No more mess. It was too simple of a fix to even complain about.Overall, I am beyond happy with this machine. The solution tank leak is the only true issue that Hoover could work on but it's not enough of an issue to keep me from using this machine. I've had no bad experiences with the red rubber piece rubbing off on my furniture and I've been aggressive with it. The suction is wonderful and has yet to disappoint. My favorite part of this machine is its ability to keep up with all the hair from my double coated German Shepherd as well as the rest of my animals. The self cleaning is icing on this wonderful cake. Self clean, open everything up the dry and then it's ready to be put away. If the scary reviews make you hesitant, maybe this one will help a little. I was impressed by this little machine. Thanks Hoover!

So, we used to live in a house with wall to wall carpet. We have multiple cats and the carpet was a nightmare. We had several different big carpet cleaners and portable ones over the years. When we moved, we tore out all the carpet and installed vinyl plank flooring. I thought we were done with carpet cleaners. We have a couple area rugs and I thought it would be no big deal to clean it by hand. That wasn't true, but I am glad I got rid of my old machines to get this one. It worked very well on both old and new stains. The suction is great. It pulled up way more moisture than any of my old machines. That made me feel much more comfortable using it on my cat trees - since I don't have to leave a soaked carpet on particle board.The combination of cleaner solution and the scrub worked very well with limited effort on my part. The miracle though - is how they designed this to make it easy to keep clean. I haven't used this machine for very long -- so we'll see if it holds up without starting to really smell- but it seems like they avoided all the fatal flaws of other machines I've used in the past. The hose cleaner works well. I would just suggest keeping the unit on and holding up the hose for an additional minute or so to allow the machine to suck out most of the moisture in the hose. The recovery tank full of dirty water doesn't have a tiny hole to try and drain and rinse out -- it opens completely up so you can easily drain and rinse it out thoroughly. The suction/scrub head also comes apart so you can clean out any debris or hair that gets stuck in there. So far we love it!

Does a great job and pretty easy to use. But have had a couple problems. The sprayer did not want to work all the time. And it was spitting foam out the air vent. But other then that it is a nice purchase for spot cleaning.

I have three cats, and two of them barf quite a bit. Any cat owner knows... they will move to carpeting to barf, rather than barf on a hard surface. Why make it easier for their staff? That's not how cats work! Us puny humans exist to serve them, but they do not feel a need to make our jobs easy!But I digress.I originally bought this cleaner back in October of 2021. I loved it. I used it very frequently, and it did an amazing job on spot cleaning the carpeting - even on the white carpeting in basement. ...why would anyone put white carpeting in the basement?!? I don't know, but that's what was there when we bought the house!About a month ago, I noticed that the fill cap on the solution tank was cracked. This wasn't a huge problem, so long as you held the tank upright as you carried it. Once it was in the machine, there was no leakage.I did look to see if I could order a replacement part from Hoover. Much to my dismay, the $3 replacement part was out of stock (supply chain issues, I'm sure). I decided to take a stab in the dark, and I emailed their customer service department to see if they actually had an extra fill cap just laying around the warehouse. They did not have the part, but they offered to do a full warranty replacement! I went through those motions, and they sent me the replacement, which happened to be the updated model.Listen, I loved the one I originally bought, but somehow... they made it even better! They corrected few minor design flaws (some of which were mentioned on the original reviews I read):1) The rubber on the original tool was red, and when I first started using it, it could leave a bit of pink behind on the white carpeting. After it was broken in, I stopped having the issue. But, on the upgraded model, they changed the rubber to a very light gray - problem solved! I didn't have to go through the same breaking in period!2) The dirty water tank IS SO MUCH EASIER TO EMPTY AND CLEAN NOW! On the orginal version I purchased, cleaning the dirty tank properly involved quite a few steps, and could take more than just a little bit of time. You had to disassemble it pretty throughly, and use brushes to get in there and really clean it out. With this uprade, it takes a fraction of the time to clean the tank, and is super easy! It's just a release of a latch, you pour out the dirty water, you rinse it out in the sink, you put it back together! Bing, bang, boom, easy peasy!If you have a bunch of little anarchists (I mean, furry overlords!) living with you, this machine is a huge help in cleaning up their messes. It does a really excellent job. Hoover's customer service was amazing, and I think they really listened to the criticisms about the previous model, and they made some really great changes to a machine that I already loved - and somehow made it better!