Question 1

What ingredient is this formulation is the pre-biotic?

Accepted Answer

Hi Lori! The La Roche-Posay Thermal Prebiotic Spring Water inside the Toleriane Fluid is used at a concentration higher than 50%. The water has been determined to have a prebiotic action on the skin to help balance out the skin microbiome. The Thermal Spring Water is in all of La Roche-Posay products. We hope this is helpful!

Question 2

Does this product include silicones ?

Accepted Answer

Hi there! Thank you for your interest in the Toleriane Sensitive Fluide Moisturizer. No, this product does not contain silicones. We can assure you that our products go through extensive testing to provide the best and safest possible products for our consumers. The ingredients we use are selected because of their record of safety for use by the consumer. We continually evaluate the most current information about our ingredients. Each and every ingredient used in our products has been thoroughly reviewed and tested by our internal safety team made up of toxicologists, clinicians, pharmacists and physicians. We hope this information was helpful!

Question 3

Is this lotion supposed to be sticky? I read online reviews that it’s lightweight and absorbs quickly but mine feels sticky on my skin is that normal?

Accepted Answer

Hi there! We appreciate your feedback on the Toleriane Fluide Moisturizer. We are sorry to hear that this product did not give you the results you were looking for, however our best suggestion is to return this product back to place of purchase as this product should not feel sticky when applied. Please visit Amazon’s Return Center to resolve this issue: https://www.amazon.com/gp/orc/returns/homepage.html/ref=orc_surl_ret_hp?fg=1      
Please feel free to reach out to us with any additional information. We hope this information helped!

Question 4

What does the citric acid in this product for?

Accepted Answer

Hi there! Our Toleriane Fluide Oil Free Moisturizer does have citric acid. It was found naturally in citrus fruits, this alpha-hydroxy acid helps promote cell turnover to exfoliate and smooth skin. It can also act as a preservative in formulations to protect stability. We hope this clarified your concern.

ASIN	B07JL7DTZ4
ASIN	B07JL7DTZ4
Age Range Description	Adult
Brand	La Roche-Posay
Customer Reviews	4.6 4.6 out of 5 stars (1,923)
Date First Available	14 February 2022
Global Trade Identification Number	03337875588676
Is Discontinued By Manufacturer	No
Item Dimensions	38 x 38 x 133 Millimeters
Item Dimensions LxWxH	38 x 38 x 133 Millimeters
Item Form	Oil
Item Volume	2.53 Fluid Ounces
Item Weight	40 Grams
Item Weight	40 g
Item model number	15293769
Language	English
Manufacturer Part Number	15293769
Model Number	15293769
Net Quantity	40.0 Milliliters
Number of Items	1
Other Special Features of the Product	Lightweight
Product Dimensions	3.81 x 3.81 x 13.34 cm; 40 g
Skin Type	Sensitive
Unit Count	40.0 Milliliters
Usage	Hydration

La Roche-Posay Toleriane Sensitive Fluide Protective Moisturizer, Oil-Free, 1.35 Fl. Oz.

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