SaniServ's DuraFreeze 200 Soft/Serve Ice Cream/Yogurt Machine, counter model, air-cooled, self-contained refrigeration, 1 head, 7 qt. mix capacity, stainless steel exterior, automatic torque control, 1/2 HP dasher, 1/2 HP compressor, 115v/60/1-ph, 15.0 amps, UL, cUL, NSF. 90 days parts, 30 days labor, 1 year compressor warranty. Check-Train-Start, CTS is required to activate manufacturers warranty, representative will inspect the unit for proper installation (uncrate & set in place with electrical connections arranged by end-user prior to scheduled CTS), representative will instruct end-user on proper operating & cleaning procedures including start-up with product (product to be supplied by end-user / Not included).
T**A
Machine needs a recall
Didn’t buy from amazon but have same problem and the Dani Serv is no hurry to fix their manufacturers error. Have Replaced our front plate 4 times in 6 years. At this rate we are making no profit!!!
B**S
caveat emptor
I have the DF-200, arguably the WORST decision that we've made since we opened our restaurant. We've had to replace the plastic front face plate 5 times in less than 2 years of ownership!Of course the company says that I am doing something wrong. We have spoken with the manufacturer and have been given a myriad of reasons as to what we're doing wrong with regards to this PLASTIC piece cracking once every 2-3 months albeit with limited use. This part should be replaced with a non-conductive piece of metal. We've already spent more than $600 in replacement parts @ $125 each plus the obligatory 30% markup for shipping. And you guessed it, this part is NOT covered by their manufacturers warranty.
Trustpilot
2 days ago
1 day ago
