Apple iPhone 11 Pro, 256GB, Space Gray - Unlocked (Renewed)

This phone was a last resort. I had a completely failed experience with another seller’s IPhone 11, and to be honest, I was extremely nervous when ordering this one. The reviews had been 50/50, so I had very little clue what I was going to get. The package arrived a day early, which was nice and unexpected. My phone was put into what seemed like a generic Android phone box, which, I’ll let you know damn near gave me a heart attack when I opened. Inside were a few things. An Amazon renewed card and one other thing I can’t remember- as well as the phone (obviously) and a charger and charging brick. Charger and charging brick are standard but the cable feels pretty nice and the brick is a good size. Standard plastic holder inside. Nothing more, nothing less. No complaints. For the actual phone, it was inside of a plastic zip bag. The bag itself was scratched up so it was difficult to see the phone inside until i took it out. The first thing I did when I took it out was inspect it for damage. I was completely ready to pack it back up and send it back- but I was pleasantly surprised. The phone had very little cosmetic damage, just some scratches on the frame (my case covers it anyways, so it doesn’t matter to me) and literally no screen damage- besides a little scratch on the upper right corner near the bezel. And you have to remember these phones are used, so I didn’t feel a need to dock a star for that, since you can only see the scratch when the screen is off and light is being reflected onto it. Overall, 9.5/10 for cosmetics. Then, the battery. My particular phone came with 80% battery health, which I personally don’t mind. I have the means to be able to get it replaced when the time comes, and to be honest was a relief after my last IPhone 11 from another seller had 100% battery health, just for it to be a non-Apple battery and cause all sorts of problems. Overall, I have no complaints with this phone. It’s in great condition in my book. Mic, speakers, cameras, haptics, everything (as far as I’ve been using it) has been in perfect order. Based on other reviews, whatever phone you get from this seller honestly depends on luck. It’s trivial, and that should never be the case, but if you can, I’d say take the risk. Worse case scenario you return it and get a full refund and try again. Overall, I’m very happy with my purchase.

The Apple iPhone 11 Pro is a premium smartphone that combines powerful performance with a sleek design. Even though it was released in 2019, it still delivers excellent performance for everyday use such as social media, photography, and multitasking. One of the standout features of the iPhone 11 Pro is its triple-camera system, which includes wide, ultra-wide, and telephoto lenses. This setup allows users to take sharp photos, zoom smoothly, and capture professional-quality videos in 4K resolution.  The phone also features a 5.8-inch Super Retina XDR OLED display, which produces bright colors, deep blacks, and a smooth viewing experience for videos and games.  The A13 Bionic chip makes the phone very fast, allowing apps, games, and editing tools to run smoothly without lag.  Battery life is another strong point. The iPhone 11 Pro can last a full day with normal use, and the included fast charger can recharge the phone to about 50% in around 30 minutes.  In addition, the phone is water-resistant, durable, and built with premium glass and stainless steel, giving it a solid and high-quality feel. Overall: The iPhone 11 Pro is a reliable smartphone with great cameras, strong performance, and a beautiful display. It remains a good choice for people who want a powerful iPhone at a more affordable price today.

Was 100% brand new. Nice to have a modern phone again. Download LTE was 5 times faster than old phone.

My daughter’s phone died, and it was critical that we replace it because she’s at an age where she ventures out on her own more and more. Having location and the ability for her to call if she needs help was a must. Someone recommended an Amazon renewed iPhone, which was fantastic as our budget didn’t allow for a new phone. We got the phone and it looked great, seemed to work fine. Except it would not connect to cellular. After a week and a half of going round and round with our phone carrier, we finally figured out the phone was not fully unlocked as the listing had set. We initiated a return and were told we would be refunded when the phone was received and checked. I was initially told by the Amazon CSR I spoke to that as a courtesy, they would issue the refund as soon as the item showed it was picked up by UPS. After waiting a few days and no sign of refund, I called again. I was told by this CSR that I was given incorrect info, Amazons policy was to issue the refund when it’s received and checked. OK. So I wait again. I was told that once the phone was received, it could be up to 30 business days for it to be checked and refunded—but it rarely takes that long. I was given the date it was received. More waiting, then a full 30 business days after it had been received I called again to check on refund. It had not been initiated, but that CSR was initiating it. It literally took a full month and a half from the time Amazon received it (not from the time UPS picked it up—from the time Amazon actually received it back at their facility) for my refund to post. And the reason it was being returned was because it was misrepresented in the listing (not being fully unlocked), not because we changed our mind or anything frivolous. That did not matter and there was no courtesy or concession for what was their mistake in the first place. If you do get anything Amazon renewed, beware. If it works (like the 2nd phone we ordered did), it’s great and a wonderful option if you can’t afford fully new. But if there’s a problem you will get the run around, delays and misinformation from Amazon’s CSRs. They claim to stand behind all renewed products, but they will absolutely drag their feet and claim “it’s our policy” while you’re left waiting endlessly. So when it comes to Amazon renewed, don’t be blinded by the great prices and guarantees…it’s definitely “buyer beware”!

I would like to update this by saying that even though I had some issues with the other phone the seller was in constant touch the whole time any time I had a question. I sent the phone back and they offered me a refund or replacement and I received my replacement today. So far everything seems perfect with this one! When buying refurbished there’s always a chance you can get a phone that has problems but long as you have a great seller they will take care of you. So I got this phone a little over a month ago. It seemed to be in great condition as advertised. I also bought based on the reviews. Lately the battery has been dying so fast, even when it’s just in my pocket and nothing running it just dies. My old iPhone I never charged it until bedtime but this one I’m charging it a couple times throughout the day. Then yesterday the Face ID stopped working. I thought it was the update but it’s not because my iPad got the same update and working just fine. So I’ve been having to reset the Face ID settings and then start over from scratch and then it’ll work for a while and then go right back to not working again. I honestly just want to send this back and get a new one from them. It’s just being stuck without a phone in between. I did pay for excellent condition. I also did the get the right size but I’m used to that part now. Now Face ID will not work at all! I reset all settings and by doing that it took my card off Apple Pay so now I can’t easily log in to any of my apps with Face ID!

The iPhone 11 Pro continues to perform very well. The camera takes excellent photos, the screen looks amazing, and the battery life is reliable. Everything runs smoothly, making it a great phone even today.

Excellent

I never buy a phone anywhere else but Amazon because their phones have some good quality when you order a phone from them they protect it and they send it with some fast charger,

Téléphone propre comme neuf fonctionne parfaitement bien

Reçu rapidement, très bon état. À voir dans le temps mais plutôt pas mal !!

To start, this is one of the best phone I have used! Even though it was a refurbished phone. The quality was 100%. Not a single scratch/dent/marks nor anything. Truly brand new quality. So, I was very impressed when I received the product. The box didn't have the Apple branded cable and cube charger but I am totally ok with that. The metal body gives it a really premium feel on touch, as it is Gorilla Glass back and front with stainless steel frame. The phone is IP68 dust/water resistant but I never try to test it. The display is an Super Retina XDR OLED, HDR10, Dolby Vision with 800 nits (typ), 1200 nits (peak). With such high quality I am still not used to this small 5.8 inches screen. Even though it has 458 ppi density. The Apple A13 Bionic chip makes everything so lightning fast, multi-tasking is a breeze. The 3 front cameras are as follow: 12 MP, f/1.8, 26mm (wide), 1/2.55", 1.4µm, dual pixel PDAF, OIS 12 MP, f/2.0, 52mm (telephoto), 1/3.4", 1.0µm, PDAF, OIS, 2x optical zoom 12 MP, f/2.4, 120˚, 13mm (ultrawide), 1/3.6" Everything makes it look so nice, bright. It is true what they said. iPhone makes taking a nice picture a breeze. It makes sure you can take a quality picture everything you press the button. Without adjusting anything. Just click and that's it. Same with the selfie camera in its quality. Just superb quality! Stereo speakers is really ggood as well. The Li-Ion 3046 mAh battery will last for 2-3 days based on my daily use. Really like the phone, good quality. But definitely over-priced compare to other phones out there in now 2021 market.

Paquete entregado a tiempo, sin detalles ni rayones. Con batería en más del 90%. Todo funcional. Recomiendo al vendedor.

Very happy with my purchase.it was in very good condition