New Wave Enviro Porcelain Water Dispenser, Classic Blue Stripe

I have never written an amazon review before in the many years I have been a customer. I felt compelled to do so after seeing all the bad reviews this product has unfairly received. I studied all the good reviews and bad reviews before I bought this and I gave it a try. I've had it setup for a month now and it works PERFECTLY. Not a single drop of water has leaked. The secret to making sure it doesn't leak from the faucet tap is to follow the advice of another reviewer who had success with this method and posted it. I used his technique and it worked just as he said it would. When you install the faucet you will find that you are supplied with two rubber gaskets that go one on each side of the metal housing of the dispenser body. You will notice that these gaskets are flared out with the flared end facing away from the metal on either side. The secret is to make sure that it is tight enough that these gaskets are no longer flared but flush on either side. If they do not appear flush or almost flush, it's not tight enough and it might leak! Hand tightening is not enough, you need to use a pliers or ideally a 1-1/8" socket over the nut and turn that by hand. If the gasket is still not flush or you want to be extra sure, fill the tank with HOT water up to the top of the nut and let it sit for 5 minutes. Carefully drain the hot water and immediately take your socket and tighten it again. You will find you will get another half turn out of it at least. Obviously, be careful not to over tighten or you could bend the metal. So to summarize, if the gaskets do not appear flush its not tight enough! It may leak. It's that simple folks. All the jokers who are saying the good reviews are paid reviews or there is no wrong way to do it are fools. These are not paid reviews, it's common sense and yes there is a wrong way to do it. As far as it leaking out the seams as some have suggested I have no seen that and since those are all old reviews I think it's safe to assume the manufacturer has since corrected any of those kind of defects. I highly recommend this dispenser. For the ultimate combo buy the no spill cap that works for crocks. Works great. UPDATE: Over 2 years and 4 months later and not a single drop has leaked from either the tap or the seams. We use it every day. Fantastic product.

Looks and works great. No issues with spigot leaking.

I received this on time and with no damage, it was surprisingly lighter than I thought it would be and easy to clean if you have a big sink. You definitely need to follow the instructions carefully, use a wrench to tighten the nut just enough to seal the spigot, then soak in hot water so the plastic is flush against the porcelain. I've used it for over a week and It hasn't leaked. I'd definitely recommend this!

total price paid: 71.85 Hello. Although I been purchaseing products for well over decade from Amazon, I never written a review for Amazon before.. till now. Just an awful product. This is a very cheaply made, badly engineered and awful quality control for such simple device costing so much for what it is. As soon as I set this up, it sprung a leak from the spoket that connects to main body of the dispenser. I tightened the plastic nut that holds the spigot to the stainless steel reservoir as much as I can to stop the leak. Apparently you can't...The provided rubber gasket(washer) that's designed to prevent leak is "not soft enough" to do its intended job, so it's letting water out about drop per second. Also, because there isn't any built in "stopper/blocker", if you happen to even just tap the spigot accidently, spigot gets loose and water is leaking everywhere. This is a cost cutting, lack of real world product testing and poor engineering at its best... Later, I also found another slow leak from the reservoir base. The reservoir is made of what looks like thick sheet metal, machine rolled body and stamped on base. The leak is coming from where the body meets the base. Considering the risk of more copies being defective as mine was, I will not, can not recommend this product to anyone. EDIT: 7/18/2011 I wouldn't go as far as to say disregard all five star reviews. However, I just want to point out that couple of five star reviews are "most certainly suspicious." EDIT: 8/23/2011 The two obviously "funded" reviews been removed since this morning. I won't guess who or why they did this, because I don't need to....just awful EDIT: 9/22/2011 To FINALLY address the possibility of faulty installations; You really can not improperly set this up...How many sane ways can anyone install this product? It's like Lego set for three year olds, there's only ONE logical way to assemble this thing... If there ever were some other weird unorthodox ways of assembling it, I would have tried it that too, just to stop the leak and deal with it...but there wasn't... I would much prefered to have this thing work then to waste my time and energy of going through the trouble of repacking and sending this thing back. I don't know about current copy, but when I purchased this product back in 2008, it was badly engineered using very VERY cheap defective "imported" parts. I simply wrote the review based on M.Y. own personal experience ONE particular copy of this product, the company behind it , and people who work for the company who produced this product.

This water tank is great but not very large which makes it need refilling every couple of days. It's heavy when full so you wouldn't want it any larger when using as a standalone water dispenser. I had some trouble with the spigot, which the company replaced and so I tested it for a couple of months to make sure it didn't leak. The new spigot is holding perfectly. I wish it had its own filtration system since I have to make filtered water in a pitcher before transferring it to the water tank.

Update: Boo hoo. I just realized the nozzle started leaking a tiny bit recently and it's been forming a puddle ring underneath the ceramic base. I guess I'll try tightening the screw from the inside once I drink enough water and if that doesn't work maybe I'll switch to a metal dispenser? Update #2: I tightened the nozzle all the way and it no longer leaks from the rubber stopper. I believe the instructions said to only tighten it a certain amount but it was too loose. Hooray! The first thing my mother said when she saw this was that it was featured in a Charlie's Angels film and they placed an explosive inside of it. Anyway, I was on the market for a cute, simple water dispenser. I don't need fancy schmancy temperature settings, and I'm not fond of the typical plastic monument-looking dispensers you see in offices. This is perfect! They definitely don't just throw it inside a box and mail it to you like they did in the past. Mine came bubble wrapped inside a small box, which was inside a larger box, which was inside one big box. Nothing was broken and I had all the pieces. I simply screwed the plastic nozzle in with the rubber stoppers and voila! Now I have a neat-o water dispenser in my kitchen. I have had no problems with the plastic nozzle leaking at all, and water doesn't overflow out the top (laws of physics). I simply place a 3 gallon jug on top and that's it. It's pretty heavy ceramic so I don't have any concerns about it moving around the counter or it getting knocked to the ground. If I had to state a con, I guess it would be that the nozzle dispenses water at a slower pace than other dispensers I've used in the past. It's not super slow or anything, but it gradually fills up cups and other receptacles. Besides that, it's everything I wanted in a water dispenser.

Well made, water saver, no electricity needed.

Lighter weight works well no leaks

Al principio creí que sería un poco chico pero ya que abrí la caja era el tamaño ideal, me gustó mucho el color y el diseño. Por suerte llego entero.

Me encantó esta muy bueno y llego muy bien

it was not satisfied, because of very low quantity of water filled and also rate is very very high comperately this country product simlerly. If is possible to return the item i will send by way of courier to the addresse.

Produto de boa qualidade e com bom acabamento.

It is not much to say about the product for it is very simple. It is simple to install and to clean. The only thing I replaced from the beginning was the faucet which is made from plastic. I replaced it with a metal one not because it was broken or leaking but am a little bit paranoiac when it comes to plastic products for kitchen. Due to my avaricious character I have not purchased the stand but installed the dispenser very close to the edge of the counter in order to have room for a glass or recipient under the faucet.