Is this the exact same mattress that they have at the Westin Hotels? Also, does this mattress really sag after just 1-2 years?

NOO! This is not the same mattress as the hotel! We purchased this mattress thinking it was the same as the hotel. It has been the worst bed that we have purchased. To make matters worse it is not returnable. Almost every other mattress has at least a 30 day trial period. We have only had it about 6 months so not sure about the sagging yet.

Upon delivery, do they remove and disgard the old mattress?

They do not. It’s just a for hire delivery service that brings it.

Is this the exact same mattress that they have at the Westin Hotels? Also, does this mattress really sag after just 1-2 years?

Yes, but we haven’t had any sagging and it’s really comfortable! I’m glad we ordered it. We also ordered the mattress topper. It’s wonderful too. We went through Ebates now called Rakuten to amazon to receive cash back. Feel free to use my link and you will get $10 cash back once you order. https://go.ebat.es/eLfdANSdHZ Have you signed up with Rakuten yet? It’s the best site for earning cash back! Get a $10 bonus when you sign up with my free invite link! With ordering a mattress or anything else, you will get substantial cash back.

Has anyone had the bed more than 10 years...do they hold up?

I've had 2 of these mattresses. Very comfy but only lasts about 6-7 years then breaks down quickly. Beds average 8 years.

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Westin Exclusive Heavenly Bed - 14" Pocket Coil Mattress with Quilted Pillow Sewed on top - Mattress Only - King

Product ID: 32743379

Details

Brand
Westin
Color
White
Cover Material
Polyester" or
Fill Material
Pocket Coils
Item Firmness Description
Medium
Number of Layers
2

🌀750 pocket coils for tailored support

🌙quilted pillow top for breathable comfort

🛏️14-inch plush profile

¥1648816

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Description

🛌 Elevate your sleep game with the Westin Heavenly Bed — where luxury meets every night.

SLEEP LIKE A VIP - Exclusively crafted for Westin Hotels, the world’s most comfortable hotel bed now in your home.
CLOUD LIKE COMFORT - Breathable quilted pillow top soothes you into deep, restorative sleep every night.
LUXURY MEETS EVERYDAY - Iconic hotel-quality mattress that transforms your bedroom into a 5-star retreat.
MOTION ISOLATION MAGIC - Minimizes partner disturbance with advanced motion transfer reduction technology.
TAILORED SUPPORT SYSTEM - 750 individually wrapped pocket coils contour perfectly to your body for medium-firm support.

The Westin Exclusive Heavenly Bed King Mattress features a 14-inch profile with 750 individually wrapped pocket coils and a breathable quilted pillow top. Designed exclusively for Westin Hotels, it offers medium-firm support and advanced motion isolation, delivering a premium, hotel-quality sleep experience in your own home.

Specifications

ASIN	B01EGQKOVS
Additional Features	Quilted Pillow Top
Age Range Description	Adult
Best Sellers Rank	#3,634,604 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #6,437 in Mattresses
Brand Name	Westin
Color	White
Construction Type	Pocket Spring
Cover Material	Polyester" or "Polycottons
Customer Reviews	3.3 3.3 out of 5 stars (26)
Fill Material	Pocket Coils
Included Components	Mattress
Item Depth	14 inches
Item Dimensions	79.5 x 76 x 14 inches
Item Dimensions L x W x Thickness	79.5"L x 76"W x 14"Th
Item Firmness Description	Medium
Manufacturer	Westin
Manufacturer Part Number	HB-124-KM
Material Type	Coils/Fabric
Mattress Coil Type	Pocketed Coil
Mattress Comfort Layer Material	Comfort Foam
Model Name	Heavenly Bed
Model Number	Mattress
Number of Layers	2
Number of Mattress Coils	750
Product Benefits	Westin Hotel exclusive Heavenly Bed mattress
Product Care Instructions	Hand Wash Only
Size	King
Style Name	Modern
UPC	812759025629
Unit Count	1 Count
top-style	Pillow Top

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

¥1648816

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

View all Trustpilot reviews