where can I get the little bubble pump and tube? Somehow I lost mine.

Hey Barbara, I'm sorry to learn you lost your compression pump and tube. Although we do not currently offer replacements for purchase, we will happily ship you a replacement free of charge. Please contact us directly through Amazon's system so we can help you further. Click the link to send us a note: http://amzn.to/2i7gC8k We look forward to hearing from you! Best, Pat D. of NatraCure

How can you get the ice pack to freeze evenly?

Hello, Thank you for your question regarding the NatraCure Shoulder Support. A good way to get the ice pack to freeze evenly is to fold it flat and then gently move the gel until it appears even and place horizontally in the freezer on a level surface. If you have any other questions please contact us again. Sincerely, Griffin M. at NatraCure

What is the return policy?

I ordered natraCure hot/cold & compression shoulder support 6032 $39.99 I need to return it. Decided not to keep it. Where do I return this item?

I’m 6,2 275 will this my shoulder

Hi. I am 5'10" , 235 with sizable shoulders. I have more than enough room. This should accommodate your shoulder girdle. As far as the torso strap that holds the shoulder segment in place- actually, it is pretty lengthy.

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Hot or Cold Therapy Shoulder Ice Pack Wrap, Brace for Pain Relief - (Heating Pad for Rotator Cuff Injuries, Surgery, Gym, Baseball, Pitching) - 6032

Product ID: 31642489

Details

Age Range (Description)
Adult
Brand
NatraCure
Number of Items
1
Special Feature
Adjustable
Unit Count
1 Count

🎯Universal fit for left/right shoulder

💨Adjustable compression with air pump

🔥Dual heat & cold therapy

¥22326

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

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Description

🔥 Chill or Heat Your Way to Shoulder Freedom! 💪

PRECISION COMPRESSION - Includes an adjustable air pump for customizable, targeted shoulder support.
POST SURGERY ESSENTIAL - Clinically inspired ThermoActive technology aids rotator cuff and surgery recovery.
ATHLETE APPROVED DESIGN - Trusted by pitchers and gym enthusiasts for injury prevention and rapid healing.
VERSATILE RELIEF ANYTIME - Switch seamlessly between hot and cold therapy to target pain and speed recovery.
ONE SIZE FITS ALL SHOULDERS - Designed to fit both left and right shoulders, accommodating chest sizes up to 50 inches.

The NatraCure Hot or Cold Therapy Shoulder Ice Pack Wrap offers professional-grade pain relief with dual hot/cold therapy, universal fit for either shoulder, and adjustable compression via an included air pump. Ideal for rotator cuff injuries, post-surgery recovery, and athletic use, this wrap combines medical-grade ThermoActive technology in a convenient, reusable design—no prescription needed.

Specifications

ASIN	B010MFI9OQ
ASIN	B010MFI9OQ
Additional Features	Adjustable
Age Range Description	Adult
Best Sellers Rank	#74,111 in Health & Household ( See Top 100 in Health & Household ) #33 in Shoulder Supports & Immobilizers
Brand Name	NatraCure
Color	Black
Customer Reviews	4.2 4.2 out of 5 stars (6,265)
Date First Available	December 14, 2015
Department	Unisex
Global Trade Identification Number	00811100018570
Item Form	Wrap
Item Weight	2.2 pounds
Item model number	6032
Manufacturer	NatraCure
Manufacturer	NatraCure
Manufacturer Part Number	6032
Material Type	Nylon
Model Number	6032
Number of Items	1
Package Dimensions	15.79 x 12.56 x 4.13 inches; 2.16 pounds
Product Style	Regular
Size	1 Count (Pack of 1)
Target Use Body Part	Shoulder
UPC	811100018570
Unit Count	1 Count

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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¥22326

Duties & taxes included

In stock

Sold byAmazon JapanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Japan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

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