e-Pill MedTime Locked Automatic Pill Dispenser – Secure, Easy-to-Use Medication Organizer with 24 Daily Alarms – Ideal for Seniors, Dementia, and Alzheimer’s Care – White Lid

We recently purchased this e pill dispenser for my 79 yr. old mother-in-law who has a little dementia. My husband and I took possession of her meds last year and we were filling one of those a.m./p.m. pill boxes one week at a time. She did pretty well until the last few months. She would either forget to take them or mix up the days or take too many in one day. Not a good situation.We have had the e pill dispenser for one week and it is working out just great. Before we ordered it, we were running over to her house frequently to check her pill situation. It has alleviated so much stress. The price is a little steep, but just for the piece of mind it's well worth the money. The other great thing is now she takes her meds at the same time every day so she is getting them is a consistent manner which makes them more effective. We have noticed a difference in her just after one week. My mother-in-law seems to be happy with it as well.What a godsend!

I purchased this product with little actual education on these types of devices but they were recommended for my particular situation so I trudged ahead with a review on the internet. I read previous reviews and with little hesitation I purchased the e-pill dispenser. I initially thought it was a rather pricey product but based upon the claims, assumed it would be an answer to one if my dilemmas. The ordering process was easy it was delivered as promised. I was a bit surprised at the actual size, it was much smaller than I expected. I read all the instructions and found them a bit difficult to understand and follow.I continued to "program" the various dispensing alarms and found it rather difficult. Once I finished, (it took me three attempts to program it correctly) I set the first alarm to go off five minutes later that the actual time. The alarm went off at the correct time, I disarmed the machine and less than 15 seconds the alarm sounded again. The machine rotated to the next position and in order to disable the alarm, I once again I turned it over held it there for about 10 seconds and then righted the machine and put it back on the table. Fifteen seconds later the alarm went off again. I repeated the disarming procedure and again 15 seconds later it sounded the alarm once again. I never got the machine to disarm until I pulled the batteries out of the machine.It took three attempts to contact e-Pill to request a return authorization but I was finally successful. I received a refund and additionally I found a machine for half the cost of the e-Pill machine. The new machine performs as advertised, has an AC power connection as well as battery back-up. I was able to program the new machine from a different manufacture the first time with ease. In short, review what the manufacture states about its product and shop for a fairly priced device. This e-Pill machine is neither. The e-Pill dispenser happens to be three pieces of $10 injection molded plastic and a $20 clock with some difficult programming options. I would not recommend this product.

This has been a life saver for our Mom who has Alzheimer's. This has allowed her to live on her own for a while longer.This is an update in August 2018. The pill dispenser was great when it worked but one month after the warranty expired it has malfunctioned and the alarm will not turn off when turned over. This was very upsetting to my mom as this was the second time that this happened and my brother was there to witness it the second time. We thought the first time was maybe just a glitch or maybe an error on her part, however, it was not. I called the company and they had me test it and it worked during the test. The problem is, with an older patient we really don't want to risk this happening again because last time it happened she took the batteries out and put them back in wrong and went almost a week without her meds. The company told me that we can send it in for a refurbished dispenser for 149.00 Since we paid almost 400.00 for the original one you would think that it would last longer than 13 months. You might want to look into other options.

Update: after contacting customer service, I found out that the lock is not broken. The customer service people are very responsive and helpful. My mistake was misunderstanding how the lock works. It does not prevent the tray from moving - so it’s not completely secure. It just keeps the lid from opening. So if you need something really secure, buy the more expensive unit.When I first purchased this unit just a little over 1 year ago, I loved it. It worked so well for dispensing my son's numerous medications multiple times during the day. What a godsend! The problem is the very cheap plastic part that serves as the lock. It breaks very easily. So if you don't mind having a broken lock, the unit is great. If you need to keep it locked, find a different product.