Question 1

The #12 runs for 15 minutes. Shouldn't we use it for the full 15 minutes instead of 8 minutes? Any harm if we do?

Accepted Answer

For the HairMax Ultima 12 LaserComb: The device is used 3 times a week, and should be moved very slowly over your head, and not used like a brush. The device will emit an audible beep and/or vibration every 4 seconds to alert you to move the device ½ inch to the next site. You should continue to use the device this way until you cover either the area you wish to treat, or your entire head with multiple passes as described in the User Manual, until the treatment time is completed. It should take a minimum of 8 minutes, but the device stays on for up to 15 minutes to allow time for additional or spot treatments. There is no harm to using your LaserComb for up to 15 minutes.

Question 2

Does hairmax ultima 9 work better than ultima 12? most of the research is on ultima 9 model. is 3 extra lasers for ultima 12 worth $200 extra?

Accepted Answer

All HairMax Laser devices provide the same efficacy and feature a 2-year manufacturer's warranty. The chart on our website describes the device features to help you choose the HairMax model that's right for you.   https://hairmax.com/pages/device-comparison?locale=en

Question 3

All differences between Ultima 9 and Ultima 12?

Accepted Answer

Both the HairMax Ultima 9 Classic and Ultima 12 utilize HairMax FDA cleared technology. They are both, safe, drug-free, and have no side effects. The difference between them is the number of lasers: 9 or 12 advanced medical grade laser modules, therefore 8 - 11 minutes treatment time.

Question 4

One buyer said the  instructions say this product is for white/light skinned people. Does this work on Black processed hair?

Accepted Answer

Hi Annie - the guide for skin tone is merely a record of the participants in our clinical trial. Researchers were not able to count the dark hairs against dark skin, so the participants were generally of higher contrast skin tone to hair color. The technology is clinically proven to be effective, and we encourage you to try it. If you have any questions, please let us know. - Angela, HairMax Client Service

ASIN	B015PXY0LG
Batteries	1 Lithium Ion batteries required.
Best Sellers Rank	#41,990 in Beauty & Personal Care ( See Top 100 in Beauty & Personal Care ) #3 in Hair Regrowth Devices
Customer Reviews	4.0 4.0 out of 5 stars (195)
Item model number	Ultima12
Manufacturer	Hairmax International LLC
Product Dimensions	10 x 2.38 x 1.94 inches; 7.84 ounces

Hairmax Ultima 12 LaserComb, FDA Cleared Hair Regrowth Red Light Therapy

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