Raven Original

EDIT: Not really the fault of the machine or the designers, but this is the PERFECT scanner for procrastinators. I just scan the document to Raven Cloud, then ... well, then I intend to login and save the files to the appropriate places on my laptop. But so far I've just let many of them sit there, waiting. It should nag me with reminders or something "You haven't reviewed your scanned documents in X days." Still, a great device. Just not magic.I just received and set up the scanner, signed up for Raven Cloud, and started scanning. The assembly of the machine was easy except attaching the input tray, which was a little tricky to snap in. I connected the scanner to my home network via ethernet so I can't say how well the WiFi setup and connection works. It recognized the network instantly over ethernet.Scan quality is excellent (admittedly a small sample), OCR was outstanding - better than Adobe or anything else I've used. Speed is amazing - as long as I remember to press okay / send.OCR of a complex document (actually the quick start instructions for the scanner, laid out in "story boxes" with graphics) to a thumb drive took a while. Probably because OCR actually happens on the cloud and not on the machine. I think in the future if I want things OCR'd I'll send them to the Raven Cloud so it (hopefully) does not hold up processing on the scanner.The website is easy, intuitive, and snappy. Adding users and destinations is easy. Managing received files is easy. I have not played with the editing features on the site yet.First impressions - the scanner is a great value and so much easier to use than previous scanners I've owned, even easier than the expensive (thousands of dollars) multi-function devices in my place of employment. Definitely recommended.

This scanner is excellent for my small business usage. It scans high-quality images quickly. It works well for batch or daily scanning. Far better and faster than the slow Brotherof HP multifunction printer scans. The touchscreen is key, as you can select exactly what file folder, online folder, or email to send it to without going back to your pc to move it or send it.Many things I like about it:-Can be used stand-alone and scanned directly to a cloud folder in Google Drive, Dropbox and others.-It has a very nice touchscreen.-Scans Pages Fast (takes a few seconds to process after each scan).-I received several emails after registering to offer set-up support for free. I ended up agreeing to a 15-minute phone review where the person asking questions solved what I thought was a drawback of the machine (having a favorites selection to scan to select from a couple of google drive folders--turns out the group button can be used in that way)-Offers a Raven Storage Account at no cost, good if you're not using another online service.-A new little riddle or witty saying is displayed in the corner of the screen each time it wakes up, nothing to do with scanning, but it makes me smile. The Mark Twain of scanners, lol.I've been regularly scanning business documents for about 15 years and have used several scanners, and multi-function copiers (Konica, Toshiba). This is the best. This scanner is a good deal for the price.

**UPDATE 2022-04-05**Raven sent me a replacement scanner and a shipping label to send the defective one back. The new one is working great, very fast and pages are getting scanned completely with no issues. This company has an amazing level of customer support that I have not experienced in recent memory. Props to their support team, they're great!**Initial review**Just got the scanner. Positive: Very easy to set up and get connected to Wi-Fi. I logged into Raven Cloud and the scans are fast. HUGE NEGATIVE: Scanned pages get randomly cut off at the end when set to Auto page size. Ok, so I will manually set the page size to 8.5 x 11", that should solve it right? Nope. Now what was formerly cut off is just a blank section near the end. It's like it's out of calibration, when this happens it appears that the top of the page is shifted down more than it should be. There seems to be no way to calibrate the scanner.I have opened a support ticket with Raven and I've heard they have marvelous customer support. Hopefully this is true. As of right now I am unable to trust that scanned pages are complete without looking through each page, which is a pain on a 50+ page document.I opened an incident with Raven Support and they have determined there is a hardware issue with my scanner. They are going to be supplying a replacement. I have never received such a prompt and competent level of support as I have with this company. I will be sure to update this review when the scanner arrives.

This company went out of business a few months after I purchased it.Only some of the functions still work, TWAIN and email.Huge waste of money this was.