XBrand Floor Mist Fountain with 12 Color Changing LED lights and Inline Control, 27 inch Tall, Glass and Metal, Blue, Mist Water Fountain, Indoor Floor Water Fountain, Aromatherapy Mist Fountain

Works wonderfully, pretty colors. Greatly recommend reading the instructions! It didn't work at first but figured out it was user error and needed to add salt! Who knew?! But excellent product!

I had a mixed experience with this product, but ultimately, my faith in the brand was restored thanks to their customer service.Like a love affair gone sour, I fell head over heels for this product when I first got it. It seemed perfect, until, just 30 days in, the Mister stopped working. Naturally, I was disappointed, and it felt like the end of a beautiful romance.However, I must say, it's not just the product that makes a company great, it's how they handle issues that truly matter. When I contacted XBrand's customer service about the problem, I was initially informed that I'd have to shoulder the $10.00 shipping cost for the replacement part, as my request was just outside the 30-day free shipping window for part replacements.At first, I was a bit taken aback by this policy. It seemed rather inflexible considering my product malfunctioned just outside the 30-day mark, but well within the 1-year warranty period. I couldn't help but think that they should make an exception.However, after a closer look at their limited 1-YEAR WARRANTY verbiage, it did seem like they were following their stated policy. I was still disappointed and expressed my thoughts to their customer service representative.But here's where XBrand really shines: They recognized my disappointment and frustration, and their representative went the extra mile to keep me as a satisfied customer. They not only replaced the part but did so without charging me the $10.00 shipping fee, as a gesture of goodwill.This act of exceptional customer service completely turned my experience around. They listened to my concerns, acknowledged the inconvenience, and took steps to rectify the situation. This level of care and commitment to customer satisfaction is truly commendable.In the end, while my initial infatuation with the product may have soured, my admiration for XBrand's customer service has only grown stronger. They didn't just fix my Mister; they mended my trust in the brand. For that reason, I'm more than happy to give them a favorable review. In a world where customer service can be hit or miss, XBrand proved that they are willing to go above and beyond to make things right for their customers. That's something worth celebrating.

Love it! A little flimsy stand but still like it.

Canary Floor Mist Fountain/Aroma Diffuser with Inline Control ~ This was ordered on January 30, 2022 and delivered quickly, which was great. The problem is with the electrical system and it occurred within one month of using it. The wall plug that connects with the fountain electrical has a loose connection therefore the mister and lights do not work. This is somewhat disheartening since many of the reviews stated the same thing. I am even more displeased with the company since they refuse to ship the replacement part to Canada. What a disaster! This is an expensive trip to the landfill.

From a cool aspect this thing really deserves five stars. I absolutely love it but the quality is so pi$$ poor that you really have to make some fairly decent modifications in order for it to not leak all over your floor. The stand is ridiculously cheap and when you try try to tighten the screws the coating that they put over them prevents a socket from tightening down the nut. I ended up using clear silicone RTV where the wire goes into the bowl so it wouldn't leak all over the floor. The stand is also wobbly and doesn't sit on your floor flat. I ended up spending a good 2 hours as a mechanically inclined person making modifications to this thing. Would I do it again? Probably because it is really cool but I do recommend you clean it frequently (at least once a week) and if you like to put a scent in the water like an essential oil it will diminish the amount of mist it puts out. It also makes the water kind of cloudy and slippery which kind of leads me to think that some not so good bacterial cooties might form.