What’s the filter life?

Hello, on the ROES-PHUV75 we recommend changing stages 1-3 and every 6-12 months, the pH and UV Bulb once a year, and the membrane and post carbon filters every 2-4 years. If you need any help or assistance, feel free to give us a call we are happy to help! Best Regards, APEC Support Team 800-880-4808.

What kind of water ph levels does this filter produce?

It is about ph9 plus. I tested with a alkaline bottled water that the ph was almost the same.

I am only getting a cup - 2 cups worth of water before pressure drops very low, it does not give me 3-5 gallons before slowing down, how can i fix?

Dear Customer, Thank you for contacting APEC. After dispensing 2 cups and pure water pressure slows down, please kindly check if the water storage tank is light or heavy. If it is light, this would indicate there is a possible filter clog due to higher particles in water so replacing the stages 1-3 filters usually take care of this. If the tank is heavy full of water, this would indicate it is a tank issue. We have simple test instructions we can send to determine the actual cause. Please contact our customer service by phone or email during M-F, 8:00am-5:00pm pacific time we will help take care of this quickly. Thanks. Best Regards APEC Customer Services

Does this come with/include all filters/UV? filter

Hello, the system comes with all filters, parts, and tubing necessary for installation. It is recommended to also have a drill to help with installation. Best Regards, APEC Support Team 800-880-4808.

Desertcart Logo

Deliver to Japan

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

💧 Stay ahead of water quality—because pure hydration is non-negotiable!

TRAVEL READY DESIGN - Compact, pocket-sized with a protective vinyl case—perfect for on-the-go water quality checks.
SMART AUTO FUNCTIONS - Auto reading, hold, and auto shut-off features maximize convenience and battery life.
RELIABLE CALIBRATED - Factory calibrated with stainless steel probe for trusted, consistent results every time.
VERSATILE WATER MONITORING - Ideal for tap water, filtration systems, and purification checks to ensure optimal hydration.
PRECISION AT YOUR FINGERTIPS - Instantly measure total dissolved solids with 1 ppm accuracy for crystal-clear water insights.

The APEC Water Systems TDSMETER is a lightweight, pocket-sized digital tester designed to measure total dissolved solids (TDS) in water with a range of 0-1999 ppm and 1 ppm resolution. Featuring auto reading, hold, and auto shut-off functions, it provides accurate, instant water quality readings to help you monitor drinking water purity, filtration efficiency, and tap water safety. Factory calibrated and equipped with a stainless steel probe, this tool is essential for anyone serious about maintaining optimal hydration and health.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.