GE Smart Whole House Water Filtration System - GXWH70M

I love that this filter uses an app to tell you if you have a slow medium or fast leak or running of water. It was very handy when doing plumbing upstairs and I needed the water cut on and off and I had no one to help me. I just pushed a button on my phone and the filter shuts my water off. I like that you can pressure wash outside and not waste the filter by filtering all of that water while cleaning by simply telling it to bypass the filter.... Don't install the filter with the inlet/outlet pipes backwards like I did!! 🤦‍♀️ Seems simple enough to do it correctly but took me forever to figure out why it wasn't letting water pass through but eventually I got it and took it all apart and flipped the pipes and it worked perfectly.

I've always wanted a way to monitor and control water usage just because I'm a techie. That said, this device is amazing. It's small and was easier to install than I would have expected (I did have a licensed plumber do it but the quick connects that come with the unit eliminated any soldering). As for operation, 2 days after installation I got an alert of "low continuous flow". Turns out our guest bathroom has been having intermittent fill issues and I never knew (it's so quiet you can't hear the water running without taking off the tank lid). The app shows you real-time water usage and has several alerts for possible water leaks. And the kicker, you can remotely turn off your water! The filtration is a nice bonus but not what I purchased the device for (our city water is pretty good compared to most). I believe the trade off of $120/yr in filters will be paid by the water savings from small issues like the running toilet and provide insurance against any major problem. Definitely glad I put this in and would recommend to others.

The filter system is moderately priced and has some cool tech. The water filtration using their most advanced filter was very good and I didn’t notice any reduction in water pressure. I think it is nice that they do offer two other lower level filters so you can set your budget for replacement costs. The app has some useful information, but it crashes allot on my iPhone. Maybe they will fix that in later versions. It is yet to be determined if this tech is worth the extra money, but it is great to know how much water you are using and get an alert when the filter needs replacement. Installation would be easy if your plumbing matched the default setup. They use Sharkbite connectors. In my case I needed to do some planning and spend another $100 in extra parts to get it in. For most I would recommend professional installation. The built in shutoff makes it easy to change filters with minimal mess. Be sure you plan a power outlet close by and good internet signal. If you don’t have these two items you should probably choose a different model.

The Smart HQ app looks nothing like the marketing pix, and is unusually difficult to figure out. This product needs a simple app that shows how to turn valve on/off, shows leak detection, and other basics. No chat support that I could find, and the phone number was not answered. No mention of the app in the instructions, and no QR code to simply download it (took hours to determine that I was looking for an app called SmartHQ). This product has only 30 days to return, and it takes longer than that to find time to install, so I'm out of luck. Don't be fooled by the trusted GE label - this isn't your parents' GE.

Difficult to change the filter

I bought this one because of the wifi functionality. The water lines are in a spot where I don’t see it every day so the app letting me know the lifespan of the filter is perfect. The fittings were the wrong size for my lines so I had to order the right ones to install this. The water in my home is much better now. Faucets and shower heads aren’t getting gunked up anymore. Showering feels quicker now since the water can carry more dirt away. This is also benefitting my skin and hair. Definitely recommend getting a whole home filter.

Installing the filter was basic with no issues. Connecting the app is a horrible nightmare that after 2 hours of trying and confirming every username and password known to man we still cannot get it connected. Frustrated that the feature is currently useless

I have a well at my house for water and have always had hard water stains . I was told by plumber to install water filter and It would help. I found this whole house water filter on sale and purchased it . A friend of mine installed it. I was not an overly easy project as it took him some time but once up it worked perfectly. I have noticed a great improvement in the water. No more orange stains! Only drawback is you have to replace the filter every 3 month and they are not cheap, but I will do it because the filter is doing the job. Great buy.